Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 13,904 comentários

Cliente fiável

Verificado pela Feefo

13 years ago

Excellent service. Very good info re goods receipt and dispatch. Suggest only to revise tariffs.…

Excellent service. Very good info re goods receipt and dispatch. Suggest only to revise tariffs. Thank you.

forward2me

13 years ago

Many thanks for your feedback and for your comments, we value your opinions. We look forward to receiving more parcels for you in the future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Speedy service, quick relies to emails. Very pleased - I've passed on your details to…

Speedy service, quick relies to emails. Very pleased - I've passed on your details to others in Singapore.

forward2me

13 years ago

Many thanks for your feedback and for your kind comments. We're delighted to hear that you were happy with the service that we provided and we look forward to receiving more parcels for you in the near future. Many Thanks, James

Cliente fiável

Verificado pela Feefo

13 years ago

service is excellent and superfast shipping. shipping costs could be a little cheaper. cheers

forward2me

13 years ago

Thanks for your feedback, we appreciate your comments. We use DHL's premium, door to door, fully tracked service to provide our customers with a service they expect. We look forward to receiving more parcels on your behalf. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

A+

forward2me

13 years ago

Thanks for taking the time to respond to us, we appreciate your feedback. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Fast service.

forward2me

13 years ago

Thanks for taking the time to leave us with your feedback. Have a good weekend. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Service was great! Thanks Forward2Me!

forward2me

13 years ago

Thanks for your feedback and for your kind comments - we really appreciate it. Have a good weekend. Many Thanks, James

Cliente fiável

Verificado pela Feefo

13 years ago

You charged me 9 sterling for a small leapfrog game which cost me 15 sterling.…

You charged me 9 sterling for a small leapfrog game which cost me 15 sterling. too much!!!

forward2me

13 years ago

Many thanks for taking the time to leave feedback – we appreciate it. Regarding pricing of our service. Unfortunately our pricing is linked to the underlying cost of providing the service rather than the cost of the goods you have purchased, which is outside our control. This means each customer needs to determine the value of the service to them in the context of the item being purchased. To provide an example, the cost for us to ship a Rubix Cube (cost ~£10) is the same as the cost to ship an iPhone 5 (cost around ~£500). For most people shipping an iPhone 5 with our service will represent excellent value but, in the case of the Rubix Cube, some customers will decide it's not good value. Of those customers, many choose to consolidate multiple items into a single shipment in order to improve the value of the overall shipment but fundamentally the determination of value is with each customer for each shipment. In order to provide the service we have to open every package we receive to determine nothing illegal or prohibited is being shipped. We have to generate export paperwork. We have to pay the courier and we have to pay our staff a fair wage. However, if you are able to provide us with the details of a lower priced equivalent service, we will happily refund the difference.

Cliente fiável

Verificado pela Feefo

13 years ago

There are many forwarding companies around the world and on the net, it's difficult to…

There are many forwarding companies around the world and on the net, it's difficult to know who to trust and who is reliable. I am happy to say forward2me is trustworthy, reliable and fast. The...

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forward2me

13 years ago

Thanks for taking the time to leave us with your feedback, we appreciate your kind comments. We're glad to hear that we've increased your confidence in our service and we look forward to shipping to you again in the near future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Absolutely wonderful service. Will use them again!

forward2me

13 years ago

Thanks for your kind comments, we look forward to shipping to you again in the near future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Delivery was quickly and perfect, but price slightly high!

forward2me

13 years ago

Thanks for your feedback. We're pleased to hear that you were satisfied with our service, if you would like us to look into different shipping options for you (for example Royal Mail) then please get in touch. Kind Regards, James

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forward2me Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?