Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

FareDepot Comentários

http://www.faredepot.com

Very Cheap International Flights | Low International Airfare

Serviço

classificações no último ano

A apresentar todos os 374 comentários

FareDepot Customer

Seattle

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Jenky credit card processing, bad customer service.

Most frustrating booking experience ever. I'm still not 100% sure we have tickets. I don't trust them at all.

Ryan

FareDepot

9 years ago

HI Nicole,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating our system, the way we process and confirm tickets. If you still have not gotten your ticket please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Cliente fiável

9 years ago

It was all good.

FareDepot Customer

USA

9 years ago

O que FareDepot Customer disse sobre FareDepot:

The worst experience

I booked with you a flight ticket, but after 3 or 4 days you cancelled my booking. I lost 60$ for my international card fees. What the bad service you have?????? It is the first time i heard a...

Saiba mais

Ryan

FareDepot

9 years ago

Hi Salim,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are renovating our system to process and confirm transactions in a timely fashion. Having to deal with frauds on a day to day basis we have to take extra precautions like security questions to ensure everything is correct.

If you have any questions or concerns please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Cliente fiável

9 years ago

So long as the flights work out, would recommend them heartily.

The price was excellent. Only concern was we couldn't get seat assignments, but perhaps this had nothing to do with Fare Depot.

FareDepot Customer

Marquette

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Great price.

Easy to book. Price was good. Didn't see a place to enter frequent flyer numbers but a phone call took care of that. Haven't flown yet but don't foresee any problems as the airline was able to...

Saiba mais

FareDepot Customer

Marquette

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Great price!

Purchase was easy. Prices were good. Didn't see a place to enter my frequent flyer number but they took care of that with a phone call.

Cliente fiável

9 years ago

A little confusion to begin with, but it turned out fine.

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Really happy with the service. Very helpful customer service.

FareDepot Customer

NEWYORK

9 years ago

O que FareDepot Customer disse sobre FareDepot:

AVOID BOOKING WITH THIS COMPANY..........

Communication was very bad when trying to sort mistakes no one answers the phone, then the flight details were in correct so after a long conversation with the airline they got to the bottom of it...

Saiba mais

Ryan

FareDepot

9 years ago

Hi Michael,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating the way we process and confirm transaction. If you still have not gotten your matter resolved please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Cliente fiável

9 years ago

I was very happy with the service and the follow-up.

Não recebeu um convite para avaliar?

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo