Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

FareDepot Comentários

http://www.faredepot.com

Very Cheap International Flights | Low International Airfare

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A apresentar todos os 374 comentários

FareDepot Customer

Arizona

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Easy

Easy and inexpensive for whatever choice you want.

FareDepot Customer

Massachusetts

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Trash service

Never using this service again. I wanted to cancel my ticket and buy another one from u guys but u guys wouldn't let me even when I had insurance on the ticket.

Ryan

FareDepot

9 years ago

Hi Kwame,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating our system allowing for quick transactions and possible and safe returns if needed. If you still have no gotten a return on your ticket and still have any questions or concerns please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

FareDepot Customer

California

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Easy to navigate website.

Easy to use. Competitive prices. Website easy to navigate

Cliente fiável

9 years ago

flight cancelled three times

I booked my flight three times and it was cancelled three times. I called customer service still no on could help. By the time I just had to buy my ticket with another agency ticket was more...

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Ryan

FareDepot

9 years ago

Hi Max,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating our system, allowing for easier processing and confirming transactions with better returns if needed. Equipped with knowledgeable staff who's there to assist when needed, to have your problem overlooked is against our policy. If you are still interested in booking or have any questions please email us at sales@faredepot.com

Thank you,

Michael

Support Manager

FareDepot Customer

USA

9 years ago

O que FareDepot Customer disse sobre FareDepot:

It s ok First time to book through this site

Ryan

FareDepot

9 years ago

Hi George,

We appreciate your valuable feedback.

I hope you enjoyed your booking experience.

If you have any question or concerns please don't hesitate to call or email us at support@faredepot.com. And the next time you book with us please use promo "save10."

Thank you,

Michael

Support Manager

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

However, credit card was stolen shortly after I booked a flight thru the website.

Service was good, communication was excellent!

Cliente fiável

9 years ago

Great Service

It was a great service and they helped me every step of the way. I had some complications on my side, but they were more than willing and able to help me with the problem.

FareDepot Customer

184 Vassar st Staten Island NY

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Very rapid and very easy

Cliente fiável

9 years ago

Quick and easy

FareDepot Customer

Saint-Antoine-de-Tilly

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Très simple et rapide!

Site internet pas compliqué. L'achat du billet sur Internet était de 701.00$ Pourquoi qu'on m'a facturé 712.00$ sur ma carte de crédit. Un suivi serait apprécié! Rémi Bélanger

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