Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

FareDepot Comentários

http://www.faredepot.com

Very Cheap International Flights | Low International Airfare

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A apresentar todos os 374 comentários

Cliente fiável

9 years ago

Great

Easy searching, great prices and everything matched with the airlines!

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Will never use FareDepot again.

Called and left a message. Nobody called me back.

FareDepot

9 years ago

Hello Mr. Tsenbakht,

We apologize for the inconvenience in your travel booking experience.

We advice our customers that office hours are between 9am-9pm. We have knowledgeable associates that are ready to help any moments notice. We do mention that if you are unable to reach anyone, we have opened our Facebook messages to help customer in real-time.

If you have any further question, please do not hesitate to call or email us at sales@faredepot.com.

Thank you & Kind regards,

FareDepot Support Manager

FareDepot Customer

9 years ago

I paid extra $21 for service that I did not get. I found fare chipper on the same flight and wanted to find out how I can exchange a tickets. I called at 10am and left a message few days ago and nobody return my call. So I lost $30. Now this seprice is not available

Cliente fiável

9 years ago

Excellent service by FareDepot

Very easy to book.

Cliente fiável

9 years ago

Excellent service by FareDepot

Good price

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Bad service by FareDepot

there is no way to contact you guys

FareDepot

9 years ago

Hello Mr. Mendaluk,

We apologize for the inconvenience in your travel booking experience.

We advice customers that office hours are between 9am-9pm, where we have knowledgeable associate ready to help at moments notices. They provide award winning friendly services ensuring customers are fully taken care of. If you are unable to reach our center, we have opened our Facebook messaging service, helping customers in real-time and ensuring a 24/7 help service.

If you have any further questions, please do not hesitate to call or email us at sales@faredepot.com.

Thank you & Kind regards,

FareDepot Support Manager.

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Great service. Best prices.

Ultimate service who can change my midbooked flight just thru one mail in less than24 hours.

Cliente fiável

9 years ago

amazing service

Very good price, prompt customer service, easy website Thanks

Cliente fiável

9 years ago

Good service by FareDepot

Was able to book the same flight as my friends but cheaper!!

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

horrible response time. No one picks up 1800 number. Trying to make change,

horrible response time. No one picks up 1800 number. Trying to make change, cannot contact anyone

FareDepot

9 years ago

Hello Daniel,

We appreciate your valuable feedback.

Our office hours are between 9am-9pm, where we have knowledgeable associates ready to help at moments notice. If you have any further questions please do not hesitate to call or email us at sales@faredepot.com.

Thank you & Kind regards,

FareDepot Support Manager

FareDepot Customer

9 years ago

I have called 3 times today and no response. Is there anyone actually working there or is this call center a bogus hoax

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Excellent service by FareDepot

fast and easy!

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