Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

FareDepot Comentários

http://www.faredepot.com

Very Cheap International Flights | Low International Airfare

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A apresentar todos os 374 comentários

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Excellent service by FareDepot

It's a good and smooth service.

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Good service by FareDepot

found customer service help me with all my quasetion

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Excellent service by FareDepot

Easy to use, great website,will use again.

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Excellent service by FareDepot

Thx

Cliente fiável

9 years ago

Horrible service, I had to call the airlines and confirm everything myself....

Horrible service, I had to call the airlines and confirm everything myself. Additionally, I was charged a little bit more then it was said in my receipt. Next time I'll think twice about whether to...

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FareDepot

9 years ago

Hey Sir,

We apologize for the inconvenience in your travel booking experience.Due to the increase in travel security, we have increase our handle on the our booking which we receive hundreds a day. One of the key security we are starting to use is the credit card verification, we would charge our customers a small charge of $1 and would be refunded back within 24 hours to make sure the card is legitimate. We uphold a high expectation to our business that we are here for the customers.

If you have any further questions, please do not hesitate to call or email us at sales@faredepot.com.

Thank you & Kind regards,

FareDepot Support Manager

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Good service by FareDepot

Great rate!

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

I have been trying to get a hold of customer service via phone, email, cont...

I have been trying to get a hold of customer service via phone, email, contact form on the website and NOTHING has worked. I was OVERCHARGED for my purhchase and I am requesting to get the difference...

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FareDepot

9 years ago

Hello Liza,

We apologize for the inconvenience in your travel booking experience.

We have received your message about your booking and will be doing an investigation and will get back to you with a response. Because the airline operates differently we have to make sure we can deal with the situation properly.

Thank you & Kind regards,

FareDepot Support Manager

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Excellent service by FareDepot

ALL WAS VERY GOOD

Cliente fiável

9 years ago

Excellent service by FareDepot

Easy to use and great value!

Cliente fiável

9 years ago

Excellent service by FareDepot

There were no issues checking out.

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