Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Serviço

classificações no último ano

A apresentar todos os 17,581 comentários

Mr Casserly

4 years ago

O que Mr Casserly disse sobre Directline Flights:

Very pleasant lady on the end of the phone was very helpful and made it so easy to book our flight

Cliente fiável

4 years ago

Polite and helpful

Answered all queries booked us our flights and was polite and helpful

Cliente fiável

4 years ago

Refund for cancelled flights

Excellent service from Sarah. Kept me informed regularly on the situation regarding my flight which was cancelled by Ryanair due to the Pandemic.

Sara Bradley

Directline Flights

4 years ago

Dear Mr C, Thank you for your comments, I was really pleased to hear that we were able to assist you to secure your long-awaited Ryanair refund. Best regards, Sophie Customer Service Team.

Cliente fiável

4 years ago

THANK YOUI

BRILLIANT SERVICE LOGANAIR CANCELLED OUR FLIGHTS IN MAY SO WE NEEDED REPLACEMENT FLIGHTS

Mr Peter Oliver

4 years ago

O que Mr Peter Oliver disse sobre Directline Flights:

Very quickly and efficiently confirmed my own rebooking on Easyjet flight to Antalya in May. Provided complete peace of mind.

Miss Charlotte Hargreaves

4 years ago

O que Miss Charlotte Hargreaves disse sobre Directline Flights:

Excellent service.

Excellent and efficient in every way. Gave me complete peace of mind and sorted the flights for me and booked them. Thankyou

Mr Alan Brown

4 years ago

O que Mr Alan Brown disse sobre Directline Flights:

Good quality support

The lady I dealt with was so helpful and guided me through the tech problems. I felt total confidence in her

Ms Suzette Stephen

4 years ago

O que Ms Suzette Stephen disse sobre Directline Flights:

Gemma was polite helpful friendly and professional from the very start of t

Gemma was polite friendly and helpful throughout the call With a wonderful professional attitude Nothing was too much trouble M fantastic customer service

Sara Bradley

Directline Flights

4 years ago

Dear Ms Stephen, Thank you for such lovely feedback about Gemma, I will make sure that she is sent a copy, she will be thrilled. Best regards Sara.

Mr R Trickey

4 years ago

O que Mr R Trickey disse sobre Directline Flights:

The Duty Officer was very efficient and helpful in sorting out a payment problem

Mr Cassidy

4 years ago

O que Mr Cassidy disse sobre Directline Flights:

I FOUND TRACEY THE LADY DEALING WITH ME WAS EXTREMLY HELPFUL AND FOR THAT REASON I WILL BE INCLINED TO USE DIRECTLINE FLIGHTS FOR FUTURE FLIGHTS.

Sara Bradley

Directline Flights

4 years ago

Dear Mr Cassidy, Thank you for your feedback about Tracey, I will make sure that she sees your lovely comments. Best regards Sara,

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