Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Serviço

classificações no último ano

A apresentar todos os 17,581 comentários

Cliente fiável

11 years ago

very unhappy with lack of choice and did not like the fact that to get…

very unhappy with lack of choice and did not like the fact that to get the flights I wanted was going to cost £25 for each way just to book. WILL NOT BE TRYING THAT AGAIN1

Directline Flights

11 years ago

I'm glad we were able to speak just now and hope it went some way towards sorting out the problem. As you can see our service rating is 92% positive, but we're always looking for ways to improve, so thanks for the feedback. Antony Bradley, Managing Director

Cliente fiável

11 years ago

No problems encounter.

Cliente fiável

11 years ago

Very impressed with the service will happily reccommend to family and friends

Directline Flights

11 years ago

It's great to hear how happy you were with the service. I hope your flights to Kos went well and that you had a good break. Sara, Customer Services

Cliente fiável

11 years ago

Extremely good service and very personable staff.

Cliente fiável

11 years ago

Very good service. I will certainly use it again.

Cliente fiável

11 years ago

your staff were helpful and pleasant and would not hesitate to use your services again.,

Directline Flights

11 years ago

That's very kind of you to say so. There's still a while to go until your flights depart, so please don't hesitate to let us know if we can help in any way. Sara, Customer Services

Cliente fiável

11 years ago

Helpful service

Directline Flights

11 years ago

Your positive feedback is much appreciated. I hope your flights go smoothly. If there's anything else we can help with, please just let us know. Tony, Customer Services

Cliente fiável

11 years ago

Very helpful and pleasant to deal with.

Cliente fiável

11 years ago

had good service from direct flights no problems

Cliente fiável

11 years ago

Difficult at first but your prompt reply to my query , it worked out fine. Thank…

Difficult at first but your prompt reply to my query , it worked out fine. Thank you, Patrick

Directline Flights

11 years ago

Thanks for your positive feedback. I shall make sure Sara knows that her assistance was appreciated. We look forward to helping again in the future. Tony, Customer Services

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