Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Serviço

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A apresentar todos os 17,581 comentários

Cliente fiável

11 years ago

Always received excellent service from directline staff. Thank you.

Directline Flights

11 years ago

High praise indeed - thank you! Everyone here really appreciates your feedback. A Bradley, Managing Director

Cliente fiável

11 years ago

I found directline was more expensive to book through.

Cliente fiável

11 years ago

Everything went through as easy as possible including Boarding passes. Immediate response was good.

Cliente fiável

11 years ago

A very re-assuring and efficient experience. The person I have dealt with is Dee and she…

A very re-assuring and efficient experience. The person I have dealt with is Dee and she has done a very good job. As i don't have a printer she has posted to me all the documents i need. So a very...

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Directline Flights

11 years ago

It's good to know you're happy with the service. I hope your flights to Crete go just as smoothly and will let Dee know her efforts are appreciated. Tony, Customer Services

Cliente fiável

11 years ago

Very happy with the service

Directline Flights

11 years ago

Thank you, Mrs Pattison. We are very glad to have helped with your flight booking. Tony, Customer Services

Cliente fiável

11 years ago

sarah in perticular was very helpfull geoffrey leyland thank you

Directline Flights

11 years ago

I'm glad it all went smoothly. I'm sure Sara will be pleased to read your comments and hope we can help again in the future Tony, Customer Services

Cliente fiável

11 years ago

Cliente fiável

11 years ago

Very efficient, courteous and helpful. When I arrived at the airport I was worried about…

Very efficient, courteous and helpful. When I arrived at the airport I was worried about having so many cases but everything had been arranged. It took a weight of my mind.

Directline Flights

11 years ago

Thank you - It's nice to know that you appreciate the service. I'll pass on your comments to Matthew. Tony, Customer Services

Cliente fiável

11 years ago

So far the booking went very well I hope the flight goes according to the…

So far the booking went very well I hope the flight goes according to the schedule, will properly book through them again.

Cliente fiável

11 years ago

The easiest on-line booking procedure that i've ever used.

Directline Flights

11 years ago

That will be music to our web designers ears! We put a lot of effort into making the process as straightforward as possible and it's good to hear that it's appreciated - thank you. Tony, Customer Services

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