Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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Cliente fiável

11 years ago

great service, thank you.

Cliente fiável

11 years ago

Absolutely fabulous service. In a world which is computer orientated and faceless it was a…

Absolutely fabulous service. In a world which is computer orientated and faceless it was a pleasure to have been in touch with such pleasant and efficient company . i have recommended them to others...

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Directline Flights

11 years ago

Thank you so much for your comments. You've perfectly described what it is that we're trying to do differently! We look forward to helping again in the future. Antony Bradley, managing Director

Cliente fiável

11 years ago

I should have added a thank you to the young lady who did everything that enabled me to have peace of mind regarding my booking.

Cliente fiável

11 years ago

It is extremely easy to book flights with your. But what impress me most was…

It is extremely easy to book flights with your. But what impress me most was the level of speed and attention to detail with which your staff work: one of your employees call my attention to the...

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Directline Flights

11 years ago

Thank you for your very positive comments. I was very happy to be able to assist you with your flight arrangements and look forward to helping you in the future. Sara, Senior Customer Service Adviser

Cliente fiável

11 years ago

Easy to understand. First time I've booked on line

Cliente fiável

11 years ago

Usual good service how it should be.

Cliente fiável

11 years ago

This was the first time I had booked Directline Flights and found the service excellent,…

This was the first time I had booked Directline Flights and found the service excellent, I will certainly use Directline again.

Directline Flights

11 years ago

Thank you for your positive comments. We look forward to helping with your flights in the future. Sara, Customer Services

Cliente fiável

11 years ago

easy to use, gave alternatives, clearly worded, booked short notice no problems would definitely use…

easy to use, gave alternatives, clearly worded, booked short notice no problems would definitely use again and recommend to friends and family

Cliente fiável

11 years ago

I am not very computer literate but I managed it. Unfortunately I missed out on getting…

I am not very computer literate but I managed it. Unfortunately I missed out on getting assistance as I didn't see where to press a button!

Cliente fiável

11 years ago

Not declaring hold luggage payment + seat reservation costs - not nice.

Cliente fiável

11 years ago

I found it so easy to book

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