Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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A apresentar todos os 17,581 comentários

Cliente fiável

11 years ago

It is the first time I have used directline flights and found it easy to…

It is the first time I have used directline flights and found it easy to find what I needed. I will probably use it in future and hope I have the same luck with prices in summer as now.

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Cliente fiável

11 years ago

Very friendly & helpful staff; sorted problem out immediately.

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Cliente fiável

11 years ago

I had excellent help from your customers services as a Senior! they were very efficient and…

I had excellent help from your customers services as a Senior! they were very efficient and were able to solve my problem many thanks

Directline Flights

11 years ago

We appreciate you sharing your feedback and it's good to know that your problem was resolved. Dee, Customer Services

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Cliente fiável

11 years ago

Unable to print off boarding cards. Probably not your fault. Phoned your number and a…

Unable to print off boarding cards. Probably not your fault. Phoned your number and a very helpful girl emailed them to me.

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Cliente fiável

11 years ago

you were extremely helpful and quick. will certainly ask for your help again Thanks Jane…

you were extremely helpful and quick. will certainly ask for your help again Thanks Jane Phillips

Directline Flights

11 years ago

Thank you - It's nice to know that you appreciate the service. I'll pass on your comments to Sara. Antony Bradley, Managing Director

Cliente fiável

11 years ago

Excellent service.

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Cliente fiável

11 years ago

Everything was good

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Cliente fiável

11 years ago

staff very helpful when I had a problem

Directline Flights

11 years ago

I'm glad we could help and hope the flight went off smoothly. I look forward to hearing from you next time! Dee, Customer Service Adviser

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Cliente fiável

11 years ago

very friendly and helpful

Directline Flights

11 years ago

Your positive feedback is much appreciated. I hope your flights go smoothly. If there's anything else we can help with, please just let us know. Dee, Customer Service Adviser

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Cliente fiável

11 years ago

Eas

Cliente fiável

11 years ago

Easy to use and keeps you informed by e mail so no chasing

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Cliente fiável

11 years ago

Good but too expensive!

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