Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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Cliente fiável

11 years ago

Although the original booking system seemed ok, I did not receive the detailed booking email…

Although the original booking system seemed ok, I did not receive the detailed booking email as promised and had to phone to get the confirmation. When previously dealing direct with Monach it was...

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Directline Flights

11 years ago

Sorry you had to chase up the second email. Occasionally they go astray and we don't know about it until you contact us. Glad it's all sorted and have a lovely trip to Tenerife. A Bradley, Managing Director

Cliente fiável

11 years ago

it was ok I didn't get the flight that I wanted so I had to…

it was ok I didn't get the flight that I wanted so I had to pick second best but the time of the flights were good, but the price was a lot more than what I usually pay and I also had to change my...

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Cliente fiável

11 years ago

Good. Thanks

Cliente fiável

11 years ago

Very happy with your service

Cliente fiável

11 years ago

Efficent and effective booking system. Have not yet travelled

Cliente fiável

11 years ago

On the three occasions I have spoken to people at DLF they have been extremely…

On the three occasions I have spoken to people at DLF they have been extremely helpful and have resolved all my problems. I would highly recommend DLF to everyone, and look forward to using the...

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Cliente fiável

11 years ago

this is the first time i have used the company and have had no problems

Cliente fiável

11 years ago

i think they give a great service and i will consider using them again

Cliente fiável

11 years ago

When I phoned with query and left a message , I was contacted very quicky…

When I phoned with query and left a message , I was contacted very quicky afterwards and problem resolved immediately.

Cliente fiável

11 years ago

Professional approach by staff who booked the flights. Friendly and very helpful

Cliente fiável

11 years ago

Very good so far, but I haven't actually been able to check-in with Ryanair yet,…

Very good so far, but I haven't actually been able to check-in with Ryanair yet, so we will have to see how helpful they are then!

Directline Flights

11 years ago

When you're ready to check in just let as know and we'll guide you through the process. Matthew, Customer Services

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