Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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A apresentar todos os 17,581 comentários

Cliente fiável

10 years ago

Having to pay for a piece of hold luggage (£40 and £16.50) came as a…

Having to pay for a piece of hold luggage (£40 and £16.50) came as a shock. I acknowledge that the fault was mine, having wrongly assumed that including hold luggage in my name would automatically...

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Cliente fiável

10 years ago

Service was good though didn't realise it would cost us extra! Got a slap on the…

Service was good though didn't realise it would cost us extra! Got a slap on the wrist from the boss!!

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Cliente fiável

10 years ago

I had difficulty printing my boarding passes for my flight and your young lady was very…

I had difficulty printing my boarding passes for my flight and your young lady was very helpful, printed them off and sent them to me. So as far as I am concerned your service was excellent.

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Cliente fiável

10 years ago

Simple to book. Good customer service when I phoned with a query.

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Cliente fiável

10 years ago

Friendly staff . A/C was clean . Right on time . Will travel again .

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Cliente fiável

10 years ago

More should be done to shorten the overall journey time by allowing people to check…

More should be done to shorten the overall journey time by allowing people to check in say an hour before flight departures. At present an hour & half flight takes all day when you add up ALL stages...

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Cliente fiável

10 years ago

They were very good book my flights and no problems

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Cliente fiável

10 years ago

Excellent service, the staff are well trained ,very polite .my queries were dealt with immediately…

Excellent service, the staff are well trained ,very polite .my queries were dealt with immediately and in a professional manner . I was we'll satisfied and will use direct line again and recommend...

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Cliente fiável

10 years ago

Everything was good. No problems except a little confusion over API but realised I didn't…

Everything was good. No problems except a little confusion over API but realised I didn't need to do this after several attempts at trying!!

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Cliente fiável

10 years ago

Very pleased with the service received from your company,would definitely use again.

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