Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

ChefOnline Comentários

https://www.chefonline.co.uk

ChefOnline is the UK's ultimate gateway to takeaway, bringing you the finest local restaurants right to your fingertips.

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Rhys Roberts

4 years ago

O que Rhys Roberts disse sobre ChefOnline:

Good quick service

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.

CustomerName

Kings Norton

4 years ago

O que CustomerName disse sobre ChefOnline:

All is well that delivers well !!

Brilliant service from the "NORTHFIELD HUB" ay Pizza Hut. Delivery was excellent and the driver was very pleasant and friendly. Couldn't ask for more !!!!!. WELL PLEASED. Thank you.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

Cliente fiável

4 years ago

Would thoroughly recommend

Excellent food. Delivered on time.

Support Team

ChefOnline

4 years ago

Thank you for the kind words. We are glad we could help you out. Stay tuned for more!

CustomerName

4 years ago

O que CustomerName disse sobre ChefOnline:

Great food as usual. And promptly on time.

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're glad you had a great experience!

Cliente fiável

4 years ago

Still waiting

Terrible sevice.wrong order. Haven’t refunded, did t rediver

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

Joe OBrien

4 years ago

O que Joe OBrien disse sobre ChefOnline:

I am not a moaner but this made me mad

Rang with plenty of time to spare to csncel but because of already paid they still delicered. Bad service and waste of food & money because it didn’t get eaten! I was happy to say csncel it tonight...

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Support Team

ChefOnline

4 years ago

ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

CustomerName

4 years ago

O que CustomerName disse sobre ChefOnline:

Lovely food but very slow delivery

Although the food was very tasty our order took two hours to come. This spoiled the whole experience and would put me off ordering from here again.

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

Cliente fiável

4 years ago

Good service

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're glad you had a great experience!

paul collins

4 years ago

O que paul collins disse sobre ChefOnline:

Simple to use

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're glad you had a great experience!

CustomerName

4 years ago

O que CustomerName disse sobre ChefOnline:

All good !

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're glad you had a great experience!

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