Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

CaminoWays.com Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

WS

Wendy Sheehy

Verificado pela Feefo

6 years ago

O que Wendy Sheehy disse sobre CaminoWays.com:

Efficient and were in regular contact

The CaminoWays.com Team

CaminoWays.com

6 years ago

Hi Wendy,I am very happy to hear that you were pleased with our communication and you felt that we were efficient in the way we run our services. Thank you so much for your positive feedback

Avaliações de produtos

Data de compra: 09/09/2019

0

SN

Silvia Norcini

Verificado pela Feefo

6 years ago

O que Silvia Norcini disse sobre CaminoWays.com:

good Experience

everything went smooth, hotels were of good quality,walking notes and maps very useful

Avaliações de produtos

Data de compra: 28/09/2019

0

SW

Susan Wright

Verificado pela Feefo

6 years ago

O que Susan Wright disse sobre CaminoWays.com:

Well co-ordinated experience for the first time Camino traveller.

Camino Ways holidays are well organised and run smoothly, mainly due to the collaboration and experience of their partners in Spain. The service is a good way to access the Camino for those who are...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

6 years ago

Hi Susan,Thank you very much for your review! I am happy that you had a great time in Spain with us and that you would travel with us again. Thank you for your feedback in regards to the inclusive dinners. We are currently looking at improving that section of our product and we hope that you will be back again when we do.

Avaliações de produtos

Data de compra: 11/09/2019

0

Cliente fiável

Verificado pela Feefo

6 years ago

Well organised Camino

The arrangements made by CaminoWays were done so efficiently. The luggage transfer worked really well. The accommodation on the Portuguese Coastal route was better than expected and all in all the...

Saiba mais

Avaliações de produtos

Data de compra: 14/09/2019

0

DM

Dawn Maddern

Verificado pela Feefo

Vernon, B.C. Canada

6 years ago

O que Dawn Maddern disse sobre CaminoWays.com:

CaminoWays took the stress out of planning our trip

Camino took the stress out of trying to plan a trip ourselves. We were cycling in Northern Portugal and Spain. It was so nice to have the rental bikes waiting for us at our first hotel, and then...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

6 years ago

Hi Dawn,Thank you so much for your positive review. I am very happy to hear that our team were able to help you with any issues as efficiently as possible, and that our accommodation list and bike rental worked smoothly for you.

Avaliações de produtos

Data de compra: 10/09/2019

0

AB

Angela blardony

Verificado pela Feefo

monroe NJ

6 years ago

O que Angela blardony disse sobre CaminoWays.com:

Everything went smoothly! We were content with the hotels and service.

Service good. We had an issue with hotel in Santiago before we left but it was corrected and we were satisfied.

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Angela, Our Team in CaminoWays is delighted to see such positive feedback. We partnered up with the very best accommodations and service providers along the Camino de Santiago so our clients can have an unforgettable experience. We look forward to hear from you again. Buen Camino!

Avaliações de produtos

Data de compra: 08/09/2019

0

MB

Maria Beamer

Verificado pela Feefo

Berkeley Ca. USA

6 years ago

O que Maria Beamer disse sobre CaminoWays.com:

I only had interaction with Camino Ways by emails. Very friendly staff.

In general everything went well, except 3 hotels that they were so far away from the camino frances that you help with the transportation. Thank you, but this was hard for me trying to get to the...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

6 years ago

Hi Maria,Thanks very much for the review! I am very sorry that we were unable to get you accommodations on the route in three of the cases. As you pointed out, it was a busy time of year and we do our best to make sure the accommodations are as central as possible. I hope that you enjoyed your trip overall and that we hear from you again soon

Avaliações de produtos

Data de compra: 05/09/2019

0

Cliente fiável

Verificado pela Feefo

6 years ago

Wonderful service! Was so happy that my luggage arrived safely and on time at every stage.

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim, We are delighted to read that everything worked well for you and that the holiday overall was a stress-free and memorable experience. Hope to see you soon perhaps in another route, when we can travel again! Kind Regards Caminoways Team

Avaliações de produtos

Data de compra: 05/09/2019

0

Cliente fiável

Verificado pela Feefo

6 years ago

I had a great time. The guides were WONDERFUL!!

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim,Thank you for taking the time to leave us a review. We are very happy to har you had a good Experience with group! We really appreciate your comment.We will ensure that your comments are passed on to the guides and the suppliers and we know that they will be so pleased to hear from you again.Hope you can travel with us again in the futureKindest regards,The Camino Ways Team

Avaliações de produtos

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim, Thank you for taking the time to leave us a review. We are very happy to har you had a good Experience with group! We really appreciate your comment. We will ensure that your comments are passed on to the guides and the suppliers and we know that they will be so pleased to hear from you again. Hope you can travel with us again in the future Kindest regards, The Camino Ways Team

Data de compra: 28/09/2019

0

KF

Kim Fritz

Verificado pela Feefo

6 years ago

O que Kim Fritz disse sobre CaminoWays.com:

The accommodations were excellent. The trails were well marked. Loved the experience.

The CaminoWays.com Team

CaminoWays.com

6 years ago

Hi Kim,Thanks very much for your feedback. We are so glad to hear that you are happy with our accommodations and that you had a lovely experience with us. I hope to hear from you again soon when you are planning your next adventure.

Avaliações de produtos

Data de compra: 08/09/2019

0

CaminoWays.com Comentários

walkingOutros comentários a este produto (1)Ver Web site do ProdutoAll information very informative including the contact there.

walkingOutros comentários a este produto (177)Ver Web site do Produtostandard of hotels was good, luggage transfer worked out smoothly

easy-walkingOutros comentários a este produto (177)Ver Web site do ProdutoThe difficulty of this section is as described.

walkingOutros comentários a este produto (5)Ver Web site do ProdutoWe had a lovely walk with an excellent guide who ensured that we were all okay along the way. She was very professional and helped to make the difficult days easier.

cyclingOutros comentários a este produto (23)Ver Web site do ProdutoExcellent customer service.

walkingOutros comentários a este produto (16)Ver Web site do ProdutoWe thought price of tour was fair. Camino ways also gives options for luggage and dinners.

walkingOutros comentários a este produto (177)Ver Web site do ProdutoThis was my first time, it worked very well.

walkingOutros comentários a este produto (177)Ver Web site do ProdutoWonderful experience, and although pricey it was worth the effort it saved me

WalkingOutros comentários a este produto (177)Ver Web site do ProdutoThe guides were a 5 star. I loved them all. The overall experience was good, a 4.

easy-walkingOutros comentários a este produto (12)Ver Web site do ProdutoIt was one of my best vacations yet. Saw such beautiful country. Stayed in great hotels.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?