Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

CaminoWays.com Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

OC

Olivia Del Campo

Verificado pela Feefo

New York

6 years ago

O que Olivia Del Campo disse sobre CaminoWays.com:

Camino Ways is Wonderful - Highly Reccommend

My mom and I decided to embark on the Camino without doing a ton of research and training and we truly could not have done it without Camino Ways. The guidance in preparation and planning was...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Olivia,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations and service providers along the Camino de Santiago so our clients can have an unforgettable experience.We look forward to hear from you again.Buen Camino!

Avaliações de produtos

Data de compra: 23/09/2019

0

JR

Jennifer Rivas

Verificado pela Feefo

6 years ago

O que Jennifer Rivas disse sobre CaminoWays.com:

Using CaminoWays is an excellent company if you are walking a camino for the first time. They ensured we had everything we needed before we left the United States and the accommodations excelled our...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Jennifer,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,The Caminoways Team

Avaliações de produtos

Data de compra: 15/09/2019

0

LC

Laura Clausen

Verificado pela Feefo

Palo Alto, California, USA

6 years ago

O que Laura Clausen disse sobre CaminoWays.com:

Life Changing, Challenging and nothing short of spectacular!!!

This was my first experience with Camino Ways, certainly not my last! The staff interactions before the trip and during the trip was amazing! Prompt email answers to my questions and a few...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Hi Laura! We are delighted to hear that you had such a positive trip with us and we are looking forward to you booking with us again! Can't wait to help you plan your next trip with us and we hope to hear from you soon!

Avaliações de produtos

The CaminoWays.com Team

CaminoWays.com

6 years ago

Hi Laura,I am very sorry about what happened to your arm while you were en route.However, I am thrilled to hear that it did not hold you back and that our guides were able to help you get the treatment you needed. Hopefully this is note the only memorable moment from your trip and that you have created some more amazing memories while on the trip. Hope to hear from you soon!

Data de compra: 28/09/2019

0

Cliente fiável

Verificado pela Feefo

6 years ago

exhilerating exhausting, worth it

Good advance communication. Great guide

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations, guides and other service providers along the Camino de Santiago so our clients can have an unforgettable experience.We look forward to hear from you again.Buen Camino!Caminoways Team

Data de compra: 26/10/2019

1

CW

Cora Williams

Verificado pela Feefo

6 years ago

O que Cora Williams disse sobre CaminoWays.com:

Very good trip!

Excellent communication before and during our trip. Camino Ways delivered on every aspect!!

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Cora,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,Caminoways Team

Avaliações de produtos

Data de compra: 06/11/2019

0

Cliente fiável

Verificado pela Feefo

6 years ago

Service was excellent. Our trip was well organized. Transfers were reliable and Luggage transfer was perfect. We had standard accommodations and they were all fine, but some were definitely nicer...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim,Our Team in CaminoWays is delighted to see such positive feedback.We partnered up with the very best accommodations and service providers along the Camino de Santiago however is some smaller places the choice is limited.We look forward to hear from you again.Buen Camino!Caminoways Team

Data de compra: 23/09/2019

0

KR

Kenneth Ruge

Verificado pela Feefo

New York

6 years ago

O que Kenneth Ruge disse sobre CaminoWays.com:

A good experience

Ok. No dedicated person to work with us. Sort of random attention paid to us. Also they never put us on to the Wisely App which other travelers told us about. CW maps were hard to print and not very...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Kenneth,Many thanks for taking the time to leave us a nice feedback,We took on board the feedback about a specific agent and we are trying where possible to have assigned agents to bookings. We are also reviewing the directions and maps to be more user friendly.We are however pleased to hear that overall you enjoyed your trip We hope to see you soon and assist you on another trip.Best wishes,Caminoways Team

Avaliações de produtos

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Kenneth, Many thanks for taking the time to leave us a nice feedback, We took on board the feedback about a specific agent and we are trying where possible to have assigned agents to bookings. We are also reviewing the directions and maps to be more user friendly. We are however pleased to hear that overall you enjoyed your trip We hope to see you soon and assist you on another trip. Best wishes, Caminoways Team

Data de compra: 21/10/2019

0

Cliente fiável

Verificado pela Feefo

6 years ago

Excellent Trekking Company

Absolutely excellent customer service. Every question was answered immediately.

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim,Many thanks for taking the time to leave us a nice feedback,We are so pleased to hear that you enjoyed your trip with us and the services were smooth and let you enjoy the walk!We hope to see you soon and assist you on another trip we will be able to travel again!Best wishes,

Avaliações de produtos

Data de compra: 17/10/2019

0

Cliente fiável

Verificado pela Feefo

6 years ago

Solid service

They were very responsive. I had a lot of questions being a first timer. They were patient and tried to accommodate our growing group best they could.

The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Pilgrim,Thank you so much for taking the time to leave us a review.Our Team in CaminoWays is delighted to see such positive feedback.We look forward to hear from you again.Buen Camino!Caminoways Team

Avaliações de produtos

Data de compra: 05/10/2019

0

KD

Kathleen Douglas

Verificado pela Feefo

6 years ago

O que Kathleen Douglas disse sobre CaminoWays.com:

would use camino ways again & recommend them to others. Accommodation excellent with glaring exception of Gambassi Terme(the cat & the fox) where the bathroom was shared, the water pressure...

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The CaminoWays.com Team

CaminoWays.com

6 years ago

Dear Kathleen, Thank you for taking the time to reivew us! We believe you were in contact with a member of our Customer Care team to discuss this feedback and we are pleased to confirm to you that we have reviewed our Accommodation in this particular route. Kind Regards Caminoways Team

Avaliações de produtos

Data de compra: 13/09/2019

0

CaminoWays.com Comentários

walkingOutros comentários a este produto (177)Ver Web site do ProdutoDirections and maps provided by Camino Ways were very helpful and made the trip much easier.

walkingOutros comentários a este produto (177)Ver Web site do ProdutoWe purchased dinner at each of our hotel stays and luggage transport. Dinner was a necessary for some of the hotels, since we were well out of town for some of the nights.

WalkingOutros comentários a este produto (177)Ver Web site do ProdutoWhen I injured myself (broke my arm) while walking on day 2, our guides facilitated a taxi ride from a designated location. I felt safe and cared for. I was able to seek medical treatment in...Saiba mais

cyclingOutros comentários a este produto (23)Ver Web site do ProdutoBikes were well equipped. The app was a great support giving access to bike repair shops along the route for use if necessary.

walkingOutros comentários a este produto (16)Ver Web site do ProdutoBeautiful walk from Tui north

walkingOutros comentários a este produto (3)Ver Web site do ProdutoExcellent customer service. Every question answered immediately.

walkingOutros comentários a este produto (177)Ver Web site do ProdutoExceeded our expectations!

walkingOutros comentários a este produto (12)Ver Web site do ProdutoAlthough I would like to use Camino Ways again, because of the expense, I will probably not be able to do this.. Luggage transfer costs seemed to be excessive & I understand these were...Saiba mais

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?