Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

CaminoWays.com Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

Cliente fiável

Verificado pela Feefo

8 years ago

They know the route

Really good customer service. Not the cheapest but convenient.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you for your feedback. We are very glad to hear that you were happy with the service provided and hope that your experience on the Camino was a rewarding one.

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 03/10/2017

0

Cliente fiável

Verificado pela Feefo

8 years ago

great tour

The tour was great. The tour guide was very knowledgeable and spoke very good English. We enjoyed every part of the tour.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for sharing your experience. We will pass on your comments to your guide.

Kindest regards on behalf of the team.

Data de compra: 10/10/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

Excellent service

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Brendan,

Thank you very much for your lovely feedback. We are glad to hear that you enjoyed your trip and we would love to hear from you again.

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 24/10/2017

0

TC

Trusted Customer

Verificado pela Feefo

Edmonton Canada

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

A wonderful experience

I was very impressed with every aspect of their service. I would definitely book with them again. I did the "Easy Walking" tour and it was just right for someone with a few mobility challenges.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Kirk,

Thank you very much for sharing your experience. We are glad to hear that you enjoyed your Easy Walking Tour and that everything went well for you. We would be delighted to hear from you again, to help you plan your next walking holiday.

Kindest regards from all at CaminoWays.com

Avaliações de produtos

Data de compra: 06/10/2017

0

Cliente fiável

Verificado pela Feefo

8 years ago

A Journey of a Lifetime...

Our pilgrimage (Via Francigena Tuscany) was perfect with detailed directions, instructions, and maps provided by Caminoways. We chose standard accommodations with breakfast for all but 1 night and...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for this lovely review of your trip. We are delighted to hear that you enjoyed your walking holiday in Tuscany and that you were happy with the accommodations we chose for you. We would love to hear from you again, to help you plan your next Camino!

Kindest regards form all here on the Camino Ways team.

Data de compra: 10/10/2017

0

TC

Trusted Customer

Verificado pela Feefo

Bath, UK

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

Great holiday: excellent company, good organisation and communication.

I was very pleased with the organisation of the holiday and thoroughly enjoyed the walking. The information you sent was useful and the quality of the hotels was generally good - obviously it varied,...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi John,

Thank you very much for sharing your experience and for taking the time to provide considered feedback. We appreciate this and will take your comments on board. We do hope that you enjoyed your trip overall and that we will see you back on the Camino in the future.

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 07/10/2017

0

Cliente fiável

Verificado pela Feefo

8 years ago

The lodging that was waiting for us after each day of riding was exceptional.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for sharing your thoughts on the trip. We are glad to hear that you enjoyed the experience and that you were happy with the accommodation selected. We would love to see you on the Camino again.

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 18/10/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

Good website and customer service. Prompt replies to queries. Accommodated our requests.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Ann,

Thank you very much for sharing your feedback. We are glad to hear that you had a good time and that you were happy with the services provided.

Kindest regards on behalf of all here at Caminoways.com

Avaliações de produtos

Data de compra: 13/10/2017

0

Cliente fiável

Verificado pela Feefo

8 years ago

Sub par hotels in some towns, good delivery of luggage and dinner organization went well, guide was very inexperienced and added no value to the experience

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for sharing your experience. We are glad to hear that you enjoyed your trip overall and we hope that you will travel with us again.

Kindest regards on behalf of the team.

Data de compra: 07/10/2017

0

Cliente fiável

Verificado pela Feefo

8 years ago

Lovely accommodation with really friendly staff.

The service was great, accommodation in some places was basic but in other places it was modern but they were all very clean with friendly staff & good food. We really enjoyed the whole experience...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for sharing your experience. We are glad to hear that you enjoyed your trip overall and we would love to help you plan your next walking holiday.

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 10/10/2017

0

CaminoWays.com Comentários

walkingOutros comentários a este produto (296)Ver Web site do ProdutoSee under customer experience

cyclingOutros comentários a este produto (296)Ver Web site do ProdutoGood service all-round vvv

walkingOutros comentários a este produto (23)Ver Web site do ProdutoTerrific customer service.

walkingOutros comentários a este produto (296)Ver Web site do ProdutoDid not face any problems - good advice on when the holiday booking period would end.

cyclingOutros comentários a este produto (296)Ver Web site do ProdutoDifficult climbs, more intense in some spots that anticipated.

walkingOutros comentários a este produto (23)Ver Web site do ProdutoThe walking route was excellent and suited many different ages and abilities. Well sign posted.

walkingOutros comentários a este produto (296)Ver Web site do ProdutoThe only complaint we had was after a very long day of walking on our first day the hotel we were staying in was the far end of the town in Arzua.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?