Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

CaminoWays.com Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

Great Camino del Norte Walk !

Everything went fine, the route maps and guide were good, and the accomodation was excellent

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear David,

Thank you very much for your feedback - we're delighted that you enjoyed your trip and were happy with the arrangements made. We hope to hear from you again!

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 22/05/2018

0

Cliente fiável

Verificado pela Feefo

8 years ago

Reasonably quick responses to questions especially given time difference between Australia and Ireland. Would have liked my package earlier as there is a lot to read and consider, and there are apps...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you for taking the time to review your trip. We're glad to hear that you enjoyed it overall and that you were happy with having the services arranged in advance.

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 05/05/2018

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

Very enjoyable

Really nice hotels. The route was very scenic. Met loads of lovely people along the way

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Martina,

Thank you very much for letting us know how you got on on your trip. We're glad to hear that you enjoyed meeting other pilgrims on the route and enjoyed the landscape. We would love to see you on the Camino again.

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 10/05/2018

0

Cliente fiável

Verificado pela Feefo

8 years ago

Overall our party was very pleased with the service. I found talking to staff members on the phone leading up to our trip very helpful, particularly those with local knowledge of the area we...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for taking the time to review your trip. We are glad that you were happy overall and that you felt the correspondence with the team in the planning stages of your trip was helpful and of interest.

A member of our Groups team will be in contact with you to discuss your feedback in more detail.

Thanks again for sharing.

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 26/05/2018

0

Cliente fiável

Verificado pela Feefo

8 years ago

Excellent

Christina our guide was fantasic, nothing was an issue for her.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

We're so glad to hear that you enjoyed your guided tour, and we will pass your comments on to Christina, who I'm sure will be delighted.

Kindest regards on behalf of the CaminoWays team.

Avaliações de produtos

Data de compra: 26/05/2018

0

Cliente fiável

Verificado pela Feefo

8 years ago

Great adventure and we would love to do more walks.

The walk from Sarria to Santiago was so well organised including the accomodation, meals, and supported by maps and guides making our trip enjoyable and worry free. The hotel in Santiago was also...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

We are very glad to hear that you enjoyed your trip! Thank you for providing your feedback and for letting us know how everything went for you. We hope to see you on the Camino again.

Kindest regards on behalf of all at CaminoWays.com

Avaliações de produtos

Data de compra: 25/05/2018

0

TC

Trusted Customer

Verificado pela Feefo

Malta

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

Very good services for transfers, hotels and anything that I requested.

Hi, I am very pleased with the service offered by Camino.ways. Had excellent hotels and transfer services throughout my walking trip whilst doing the Camino Primitivo. This is my third time booking...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Daphne,

Thank you very much for your lovely feedback and for letting us know how everything went for you. We're delighted that you enjoyed walking the Camino Primitivo and we look forward to helping you in the planning of your next route!

Kindest regards from the CaminoWays team.

Avaliações de produtos

Data de compra: 26/05/2018

0

TC

Trusted Customer

Verificado pela Feefo

Australia

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

The accommodation on our St Francis Way walking trip was generally very good, and mostly quite central. The bag transporting service was excellent, very efficient and always available when we arrived...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Patrice,

Thank you for taking the time to review your trip. We're glad to hear that your accommodation and luggage transfer were effective and of good service to you on your trip. Our customer care team would be happy to help you with your feedback in more detail.

We hope that you enjoyed your trip overall and thank you again for your review.

Kindest regards on behalf of the team.

Avaliações de produtos

Data de compra: 31/05/2018

0

TC

Trusted Customer

Verificado pela Feefo

Baltimore, US

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

Detailed and prompt answers to questions. Flexibiliteit in travel amendementsvoorstel.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Meintje,

Thank you for your lovely review. We are very happy to hear that you were happy with your trip and we would love to help you plan your next one.

Kindest regards from all at Caminoways.com

Data de compra: 21/05/2018

0

TC

Trusted Customer

Verificado pela Feefo

Melbourne Australia

8 years ago

O que Trusted Customer disse sobre CaminoWays.com:

Via Francigena the comfortable way!

Camino Ways worked with me to build a custom trip to walk the Via Francigena for 20 days, basically from Florence to Rome. This was done easily and professionally. Camino Ways the made all the...

Saiba mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Peter,

We are so glad to hear that you had such a great time on the Via Francigena. It is great to know that you were happy with the accommodation and other services - we really appreciate you taking the time to write your review.

We would love to hear from you again, to help you plan your next adventure!

Kindest regards on behalf of the CaminoWays team.

Avaliações de produtos

Data de compra: 06/05/2018

0

CaminoWays.com Comentários

walkingOutros comentários a este produto (296)Ver Web site do ProdutoExcellent value for money

walkingOutros comentários a este produto (296)Ver Web site do ProdutoIt's a relatively expensive package given how cheaply accommodation and food (menu del dia/pilgrim menu) could be purchased on a daily basis in Spain but the pre-purchase gave me peace of mind.

walkingOutros comentários a este produto (296)Ver Web site do ProdutoNice routes but needs more clearer directions

walkingOutros comentários a este produto (296)Ver Web site do ProdutoThe maps provided were useful and non of our party experienced any problems following the instructions. See original note in the first box about printing our own booklet. We walked for six days...Saiba mais

walkingOutros comentários a este produto (296)Ver Web site do Produtowas great..................

walkingOutros comentários a este produto (296)Ver Web site do ProdutoFrench way was challenging enough for a couple our age (60s).

walkingOutros comentários a este produto (296)Ver Web site do ProdutoI purchased a 8 day walking trip which included transfers, hotels, dinners and the service was very good throughout.

walkingOutros comentários a este produto (296)Ver Web site do ProdutoOther similar trekking companies offer a much more professional and helpful service. I don't think I'd recommend Caminoways for this St Francis Way walk to other people

walkingOutros comentários a este produto (296)Ver Web site do ProdutoAll done easily and without hassle - all via the internet. The plan we agreed with was good and the execution perfect. Our second trip with Camino Ways and will not be the last.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?