Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

CaminoWays.com Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

Cliente fiável

Verificado pela Feefo

7 years ago

Prompt in your replys by email. Arrangements suitable for the client. Very good maps etc provided

The Team

CaminoWays.com

6 years ago

Dear Pilgrim, Thank you for taking the time to leave us a five-star review. We are very happy to hear that you were pleased with your trip. Please do not hesitate to contact us should you wish to plan another trip! Kind regards, The Camino Ways Team

Avaliações de produtos

Data de compra: 31/07/2019

0

Cliente fiável

Verificado pela Feefo

7 years ago

Great trip for the most part, but there were a few glitches

The trip was fairly well organized. There were no luggage transfer mishaps, and the airport transfers were smooth and easy. Most of there hotels were great, although we were disappointed that four...

Saiba mais

The Team

CaminoWays.com

6 years ago

Dear Pilgrim, Thank you for taking the time to leave us a review. We appreciate all feedback both positive and otherwise. We are sorry to hear that you were disappointed that some of your accommodations were located off the Camino trail. This is, unfortunately, something that may happen depending on hotel availability and also how rural the locations are. We are also very sorry to hear that you were not pleased with some of your hotels not providing air conditioning. Unfortunately, air conditioning is not a requirement in Spain so some hotels may not have it. We do apologise for this inconvience and we hope that otherwise, you enjoyed your trip. Please do not hesitate to contact us with any further comments on your Camino. You can contact us at customercare @caminoways.com. Kind regards,

Data de compra: 18/08/2019

0

Cliente fiável

Verificado pela Feefo

7 years ago

Brilliant product, on call staff helped quickly when we had a problem and it was quickly solved, great itinerary, all as expected.

The Team

CaminoWays.com

6 years ago

Dear Pilgrim, Thank you for taking the time to leave us a five-star review. We are so pleased to hear that you were happy with how your trip went. Kind regards, The Camino Ways Team

Avaliações de produtos

The Team

CaminoWays.com

6 years ago

Dear Pilgrim, Thank you for taking the time to leave us a five-star review. We are so pleased to hear that you were happy with how your trip went. Kind regards, The Camino Ways Team

The Team

CaminoWays.com

6 years ago

Dear Pilgrim, Thank you for taking the time to leave us a five-star review. We are so pleased to hear that you were happy with how your trip went. Kind regards, The Camino Ways Team

Data de compra: 27/07/2019

0

JK

Jordan Kwok

Verificado pela Feefo

7 years ago

O que Jordan Kwok disse sobre CaminoWays.com:

They gave a detailed outline of each day, and quick and easy hotel check-ins

The Team

CaminoWays.com

6 years ago

Dear Jordan, Thank you for taking the time to leave us 5 stars. We hope that you will travel with us again in the future! Kind regards, The Camino Ways team.

Avaliações de produtos

Data de compra: 27/07/2019

0

RR

Richard Rindone

Verificado pela Feefo

Santa Fe, NM USA

7 years ago

O que Richard Rindone disse sobre CaminoWays.com:

Organized my days so I didn't have any problems getting from one place to the next. Bicycle was delivered on time, luggage was transferred, etc. Communication was as quick as transatlantic overnight...

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The Team

CaminoWays.com

6 years ago

Dear Richard, Thank you for your 5-star review. We are so pleased to hear that you enjoyed your trip and found our communication to be quick. Kind regards, The Camino Ways Team.

Avaliações de produtos

Data de compra: 28/07/2019

0

Cliente fiável

Verificado pela Feefo

7 years ago

Very good service we loved every minute thank you

The Team

CaminoWays.com

6 years ago

Dear Pilgrim, Thank you for the 5 stars. We are so pleased to hear that you enjoyed every minute of your trip! Kind regards, The Camino Ways Team.

Avaliações de produtos

Data de compra: 03/08/2019

0

JR

J.R.

Verificado pela Feefo

Parker, Colorado

7 years ago

O que J.R. disse sobre CaminoWays.com:

Fantastic Trip; and Service

Service was fantastic. Jason and Nikola answered all of our many questions and organized an amazing trip along the Portuguese Coastal Route. We planned this last-minute and were not disappointed. ...

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Avaliações de produtos

Data de compra: 17/07/2019

0

PF

PAULA FEINBERG

Verificado pela Feefo

Camarillo, California

7 years ago

O que PAULA FEINBERG disse sobre CaminoWays.com:

I love, love, loved my Camino Journey with this company!

CaminoWays did a great job organizing my Camino walk. Everything was perfectly timed, my accomodations were lovely, my bags always arrived early at my hotel, and the maps and communications with this...

Saiba mais

Avaliações de produtos

Data de compra: 11/07/2019

0

Cliente fiável

Verificado pela Feefo

7 years ago

Customer service was excellent, callback was very prompt. Hi

Data de compra: 29/06/2019

0

VP

Valerie Power

Verificado pela Feefo

Bromley

7 years ago

O que Valerie Power disse sobre CaminoWays.com:

Helpful and supportive

Helpful and supportive. Always replied to emails in a speedy way. Keen to ensure you had a good experience.

Avaliações de produtos

Data de compra: 22/07/2019

0

CaminoWays.com Comentários

walkingOutros comentários a este produto (177)Ver Web site do ProdutoAirport transfer very good. Friendly driver despite not having a lot of English Luggage transfer excellent

walkingOutros comentários a este produto (177)Ver Web site do Produtogreat product, well planned and good communications

walkingOutros comentários a este produto (177)Ver Web site do ProdutoReasonable distance with a guide to show what's on hte way

cyclingOutros comentários a este produto (177)Ver Web site do ProdutoI had an excellent trip, the purchase was worth it.

walkingOutros comentários a este produto (177)Ver Web site do ProdutoVery pleased with the whole experience

walkingOutros comentários a este produto (37)Ver Web site do ProdutoWe had Camino Ways book our accommodations, several meals, transport of luggage from place to place and transport from Porto to Baiona and then from Santiago back to Porto. It went off seamlessly!

walkingOutros comentários a este produto (15)Ver Web site do ProdutoA good value for my money. I opted for the breakfasts and dinners while on the Camino, and I was very happy with those additions. I scheduled additional days pre and post Camino Walk. CaminoWays...Saiba mais

walkingOutros comentários a este produto (177)Ver Web site do ProdutoIt was a good package deal and all worked really well. Might have been helpful to have flights included to save time but wasn't essential.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?