We are an award winning provider of waste management and bulk haulage services to domestic and commercial consumers.
Serviço
4.8
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102
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classificações no último ano
Exibindo todas as 2,291 avaliações
PG
paul grainger
Verificado pela Feefo
Bognor Regis
8 months ago
O que paul grainger disse sobre a TJ Waste & Recycling Ltd:
Good service and reasonable price.
Drivers friendly and helpful
Helen
TJ Waste & Recycling Ltd
8 months ago
We’re thrilled you had a 5-star experience! Thank you for your glowing review and your trust in us, TJ waste looks forward to working with you again soon.
Kind Regards
TJ Waste Team
0
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SM
Sarah Mason
Verificado pela Feefo
8 months ago
O que Sarah Mason disse sobre a TJ Waste & Recycling Ltd:
Very easy to book online, good price and quick confirmation of booking. Skips delivered and collected with care and without issues. Would always use this company.
Helen
TJ Waste & Recycling Ltd
8 months ago
We’re thrilled you had a 5-star experience! Thank you for your glowing review and your trust in us, TJ waste looks forward to working with you again soon.
Regards Helen
0
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Consumidor confiável
Verificado pela Feefo
8 months ago
satisfied customer
quick delivery and efficient office staff
Tori
TJ Waste & Recycling Ltd
8 months ago
We’re thrilled you had a 5-star experience! Thank you for your glowing review and your trust in us, TJ waste looks forward to working with you again soon.
0
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PA
Patryk
Verificado pela Feefo
Bristol
3 years ago
O que Patryk disse sobre a TJ Waste & Recycling Ltd:
Avoid Avoid
Avoid Avoid Avoid Not happy with the service as been forced to pay extra fee which wasn't even mentioned in they terms and condition. They give me fee to pay which came from the air and I never new...
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Customer Service
TJ Waste & Recycling Ltd
3 years ago
Hello Patryk,
Thank you for taking the time to leave a review. I’m sorry you felt you had a bad experience when carrying out the collection of your skip. I have investigated the events that transpired throughout your online order. Firstly, I understand from our operations team that the skip was poorly loaded and unsafe to transport upon our first collection attempt and therefore incurred our wasted journey fee (in order to cover fuel costs in coming out to yourself). In our terms and conditions, which you agreed to when placing the order, we do stipulate that all skips must be level loaded to ensure road safety compliance when transporting waste, the driver took a photo when onsite to record this as evidence. Our customer service team and service delivery manager remained in contact with you throughout. We acknowledged and can only apologise for the driver not attempting to speak with anyone on site. Because of this and as a gesture of goodwill we agreed and confirmed to split the cost so 50% of the fee was waivered. We can only apologise if you felt this was a hidden cost, we will be reviewing our communications regarding this topic on website and will update accordingly.
However, it is my understanding through this you felt more positive about our service and are happy with the outcome.
Kindest Regards,
TJ Waste Team
3
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GM
Gillian May
Verificado pela Feefo
Bedhampton , Havant
4 years ago
O que Gillian May disse sobre a TJ Waste & Recycling Ltd:
Professional staff. Will definitely use the firm again.
I was impressed with the politeness and friendliness of the office staff and the driver delivering the skip. I ordered a 2yard skip but the driver was unable to locate one to bring. To ensure I had...
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Abbie
TJ Waste & Recycling Ltd
4 years ago
Good Morning Gill,
Thank you for taking the time to leave us such a kind review! I'm pleased to hear that you were happy with our service all round, it's great to know we were able to overcome our operational issues and guarantee you a skip on the day you ordered it for to prevent delays on your hire. It's great to know that you are looking forward to working with us again in future, we hope to hear from you again soon!
Kind Regards,
Abbie
1
Compartilhar
PW
Phillip Woodland
Verificado pela Feefo
4 years ago
O que Phillip Woodland disse sobre a TJ Waste & Recycling Ltd:
delivered and collectted when asked
Abbie
TJ Waste & Recycling Ltd
4 years ago
Good Afternoon Phillip,
Thank you for taking the time to leave us such a great review. We're pleased that we were able to meet your service expectations.
We hope to work with you again soon!
Kind Regards,
Abbie
0
Compartilhar
JM
Janet Miller
Verificado pela Feefo
4 years ago
O que Janet Miller disse sobre a TJ Waste & Recycling Ltd:
Brilliant
Delivery and pick up exactly as arranged. Excellent service.
Abbie
TJ Waste & Recycling Ltd
4 years ago
Good Afternoon Janet,
Thank you for taking the time to leave us such a fantastic review!
I'm pleased to hear that you were happy with the service levels received, I will pass this on to the rest of the team.
We hope to work with you again soon!
Kind Regards,
Abbie
0
Compartilhar
LC
Linda Chambers
Verificado pela Feefo
4 years ago
O que Linda Chambers disse sobre a TJ Waste & Recycling Ltd:
Most excellent service.
The skip was delivered right on time and placed exactly where we wanted it. It was picked up right on time the same day and the drivers gear was clean and he was very pleasant to talk to and answered...
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Abbie
TJ Waste & Recycling Ltd
4 years ago
Good Morning Linda,
Thank you for taking the time to leave us such a fantastic review! I will pass your kind words on to the driver, it's great to know that we are achieving the exceptional service we work towards. We would love to work with you again soon!
Kind Regards,
Abbie
0
Compartilhar
GC
G W Construction
Verificado pela Feefo
4 years ago
O que G W Construction disse sobre a TJ Waste & Recycling Ltd:
realy easy to deal with and cheaper then rival companys
Abbie
TJ Waste & Recycling Ltd
4 years ago
Good Afternoon,
Thank you so much for taking the time to leave us such a positive review! It's truly appreciated. I will feed this back to the rest of the team. We hope to work with you again soon.
Kind Regards,
Abbie
0
Compartilhar
AU
Ashley Upshall
Verificado pela Feefo
4 years ago
O que Ashley Upshall disse sobre a TJ Waste & Recycling Ltd:
Great service good customer service. . Would definitely use again
Abbie
TJ Waste & Recycling Ltd
4 years ago
Good Afternoon Ashley,
Thank you for leaving us a 5 star review! It's fantastic to know that we are achieving the customer service we strive for. We hope to work with you again soon.
Kind Regards,
Abbie
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
