Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações The Works | Avaliações de Atendimento ao Cliente para {{merchantUrl}} | Feefo - Brasil

Consumidor confiável

Verificado pela Feefo

9 months ago

excellent goods and service

0

SU

Sue

Verificado pela Feefo

GBR

9 months ago

O que Sue disse sobre a The Works:

Shop

I had to go into the shop itself as I had ordered £50 worth of craft items on-line. These items hadn’t been delivered in 3 weeks even though I had emailed and phoned a number of times to ask where my...

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0

CG

casey griffiths

Verificado pela Feefo

GBR

9 months ago

O que casey griffiths disse sobre a The Works:

Quick. Simple and easy website to use

Always love going into store and looking online Quick postage. Well packed

0

Consumidor confiável

Verificado pela Feefo

9 months ago

Good service

Quick efficient service as when used before.

0

Consumidor confiável

Verificado pela Feefo

9 months ago

Ideal

Ideal way to shop.

0

Consumidor confiável

Verificado pela Feefo

9 months ago

Excellent company

Great website good products at good prices quick delivery’s the items were of a very high quality and really good value

0

Consumidor confiável

Verificado pela Feefo

9 months ago

Order not received

Very poor - ordered some art canvases on 22 Oct. Was told two and a half weeks later that some of the items were not in stock. They refunded this when I chased. The remaining items still hadn’t...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

EB

Esgher Buchan

Verificado pela Feefo

GBR

9 months ago

O que Esgher Buchan disse sobre a The Works:

Great product

Great products. Lovely helpful staff. Great prices.

0

LH

Lena Hill

Verificado pela Feefo

9 months ago

O que Lena Hill disse sobre a The Works:

Will never buy on line from the Works again.......

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

NG

Nuria Garcia

Verificado pela Feefo

9 months ago

O que Nuria Garcia disse sobre a The Works:

Home delivery

They offer fast delivery, most goods are in stock and easy ordering on their website

0

Avaliações de The Works

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?