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Avaliações de The Works

http://www.theworks.co.uk

BOM

Inspiring and empowering customers to read, learn, create and play

Serviço

3.2

556

100

105

448

1,284

classificações no último ano

Exibindo todas as 269,282 avaliações

Consumidor confiável

Verificado pela Feefo

9 months ago

It took longer to receive my order this time. It didnt seem as tho it was picked up till a week after I had ordered it. Then there was 2 items cancelled off my order as they were then out of stock...

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Consumidor confiável

Verificado pela Feefo

9 months ago

Great service, quick delivery

STEPHEN SMITH

Verificado pela Feefo

9 months ago

O que STEPHEN SMITH disse sobre a The Works:

Good service, prompt delivery

Consumidor confiável

Verificado pela Feefo

9 months ago

Very good.

New shop new staff all very good.

Geoff Green

Verificado pela Feefo

GBR

9 months ago

O que Geoff Green disse sobre a The Works:

Always excellent service.

I always receive great service from The Works, whether it be at my local shop, or online which is my usual method of ordering. There are so many fantastic items on offer all year round, my main...

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Consumidor confiável

Verificado pela Feefo

9 months ago

easy to follow web page

Consumidor confiável

Verificado pela Feefo

9 months ago

The works

Excellent value for money

Shirley Bailey

Verificado pela Feefo

GBR

9 months ago

O que Shirley Bailey disse sobre a The Works:

Dont bother

Disgusting. My order was late i had a parcel missing the 1 box i did recieve was battered and the supervisor i spoke to regarding my parcel was rude .

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order arrived late with an item missing. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Consumidor confiável

Verificado pela Feefo

9 months ago

Poor service

Poor communication regarding delivery time and I explained that I still wanted the order. A week later I was given a refund and no emsil to let me know they had cancelled my order.

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order was cancelled. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Consumidor confiável

Verificado pela Feefo

9 months ago

Bad service

I placed an order with them and as I have used them often, expected my order within a week as normal. Didn't hear anything so chased them up. They came back to say they had a problem then I had an...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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