Tenon Tours creates personalized trips that connect you to the best of Europe.
Serviço
4.8
/5
5
4
3
2
1
80
6
1
1
2
90
classificações no último ano
Exibindo todas as 749 avaliações
TH
Thomas
Verificado pela Feefo
Orlando
3 years ago
O que Thomas disse sobre a Tenon Tours:
All was exceptionally good
Service was excellent. Any questions we had prior to debating were answered promptly by Maggie and Emily We also used your hotline number one night to change a scheduled tour and that request was...
Ler mais
Emily
Tenon Tours
3 years ago
Hi Thomas,
Thank you for this feedback! We're happy to know all questions were promptly answered and that the time you did have to use the hotline your tour change was complete within the hour. I'll be sure to share your comments with Maggie and Emily as well. We're so glad you had a fantastic time in Ireland, and we hope we get to travel with you again soon. Thank you for choosing Tenon Tours!
0
Compartilhar
BR
Bruce
Verificado pela Feefo
3 years ago
O que Bruce disse sobre a Tenon Tours:
Great service!
Creative, responsive, knowledgeable. Enjoyed using their service and will use them again.
Emily
Tenon Tours
3 years ago
Hi Bruce,
Thank you for the five-star review! We're thrilled you enjoyed your trip to England, and we're looking forward to traveling with you again soon. Thank you for choosing Tenon Tours!
0
Compartilhar
LY
Lynn
Verificado pela Feefo
Nashville
3 years ago
O que Lynn disse sobre a Tenon Tours:
We highly recommend Tenon Tours!
Tenon Tours planned our trip to England and Scotland according to our wishes. Everything we asked to see in each city was arranged for us and first class train transportation between cities was...
Ler mais
Emily
Tenon Tours
3 years ago
Hi Lynn,
Thank you for this feedback! On behalf of our team, I am so glad to know you enjoyed your trip to England and Scotland, and that you felt the tours/attractions were spot on and well-tailored to your interests! The train ride sounds like it was very enjoyable—it's much easier to travel when you can sit back, relax and enjoy the view!
We're happy you felt that we were available should you need any assistance while in-destination and that the app proved to be useful by listing all the times and locations of your tours.
I will be sure to share your comments with Maggie, too. Thank you for choosing Tenon Tours. We hope we get to travel with you again soon!
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
3 years ago
Stephanie Macaluso was our Tenon Tours agent. She was knowledgeable and professional and made sure we got everything we wanted on our custom trip for 4. We came to her by recommendation after being...
Ler mais
Emily
Tenon Tours
3 years ago
Thank you for the nice feedback! We are thrilled you and Stephanie crafted a fabulous itinerary and you were able to check all the items off your list that you wanted to see. It's also great to know that our 24/7 traveler hotline was useful for any questions or concerns, and also that we were quick to respond and resolve the matters.
Thank you for the note about your By-Your-Side Service℠ TEAM member. Our entire team reads all feedback we receive, and this will help us improve for future travelers. Again, we're so happy you had a wonderful time. We hope we get to travel with you again soon! Thank you for choosing Tenon Tours.
0
Compartilhar
JO
John
Verificado pela Feefo
3 years ago
O que John disse sobre a Tenon Tours:
Great travel team.
The communication was excellent. Questions were answered promptly. Helping set the itinerary was extremely helpful.
Emily
Tenon Tours
3 years ago
Hi John,
Thank you for this feedback! On behalf of our entire team, I am happy to hear your trip to the UK was wonderful and you felt our communication was prompt and helpful. Our goal is to ensure you feel comfortable before and during your trip, and if you might require any assistance we're right there ready to help! We're thrilled you felt this way while in-destination. Thank you for choosing Tenon Tours—we hope to travel with you again soon!
0
Compartilhar
GE
George
Verificado pela Feefo
Delavan, WI
3 years ago
O que George disse sobre a Tenon Tours:
The perfect trip
We experienced a truly wonderful trip.
Every hotel and attraction was great.
Tenon did the perfect trip for us.
Emily
Tenon Tours
3 years ago
Hi George,
Thank you for five stars! We are thrilled you had a wonderful trip to Ireland and felt that the tours, attractions and hotels were all a perfect fit for you. We would love to travel with you again soon. Thank you for choosing Tenon Tours!
0
Compartilhar
JA
Janet
Verificado pela Feefo
Buxton, NC
3 years ago
O que Janet disse sobre a Tenon Tours:
Command Performance in Ireland
Our trip to Ireland was amazing and it was due to the work put in by our Tenon staff members Stephanie and Emily. We were gone 16 days and the itinerary was built around our specifications....
Ler mais
Emily
Tenon Tours
3 years ago
Hi Janet,
We love traveling with you! Happy to hear that yet again your trip was a success and you felt we provided the ideal itinerary based around your wishes. It's great to know that the app proved to be helpful while abroad and that we were able to help with dinner reservations so you didn't have to worry about those while in-destination. I'll be sure to pass your comments over to Stephanie and Emily. I know they enjoyed working with you. We are already looking forward to our next trip together! Thank you for choosing Tenon Tours.
0
Compartilhar
KA
Karen Anders
Verificado pela Feefo
Columbia, SC
3 years ago
O que Karen Anders disse sobre a Tenon Tours:
Attention to detail
Tenon Tours listened to our wants and needs and then provided everything on our wish list working out all the nitty gritty details for us. Their app is amazingly helpful and their side-by-side...
Ler mais
Emily
Tenon Tours
3 years ago
Hi Karen,
This is fantastic—thank you for these wonderful comments! We are thrilled your time abroad was amazing. It's great to know that our mobile app proved to be useful by having your tours/attractions, accommodations, flights and other information loaded for easy access. We're also glad our By-Your-Side Service℠ made you feel at-ease before and during your travels in case any questions arose! That's exactly how we want you to feel—that we're there to take care of any hiccups should they arise.
We do hope we get to travel with you again soon! Thank you for choosing Tenon Tours.
0
Compartilhar
MI
Michael
Verificado pela Feefo
3 years ago
O que Michael disse sobre a Tenon Tours:
Amazing trip to Ireland!
We had an amazing experience with Tenon! They set up the interview and laid out a great itinerary based on our requests. We had a few modifications as we reviewed and they made those without any...
Ler mais
Emily
Tenon Tours
3 years ago
Hi Michael,
Thank you for five stars! We are so happy to hear you had a wonderful time in Ireland. It's great to know you felt the modifications to the itinerary were easy to make and all tours and accommodations were booked in a timely manner. I'll be sure to share your comments with Janet as well.
We hope we'll get to travel with you again one day. Thank you for choosing Tenon Tours!
0
Compartilhar
JE
Jennifer
Verificado pela Feefo
3 years ago
Mídia carregada
Exibir todas as mídias (4)
O que Jennifer disse sobre a Tenon Tours:
9 travelers, 4 years in planning and a lifetime of memories!
Stephanie and Natasha with Tenon Tours started the planning process for this trip back in late 2018 for a departure date of June 2020. We all know that Covid had other plans and this trip, like...
Ler mais
Emily
Tenon Tours
3 years ago
Hi Jennifer,
Thank you for these fantastic comments! We are sad your trip was one that was delayed due to Covid, but thrilled that ultimately it was worth the wait after four whole years! I will be sure to pass your comments over to Stephanie and Natasha as well; I know they enjoyed working with you.
These photos are lovely—thank you for sharing! It brightens our day to see these. We can't wait to work with you to plan another trip soon, and this one will be a much quicker process! Thank you for choosing Tenon Tours. We'll talk to you soon!
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.