Avaliações de Ruby Group

Hello We are extremely sorry that you were not happy with your purchase from us. Customer satisfaction is extremely important to us and we are very sorry that you thought the wood was very wet and poorly finished. As we don't like any customer to be anything less than 100% satisfied with their purchase, we would like to offer you a 10% partial refund against this order as a gesture of goodwill? If you would like to accept this, then please let me know and I will get this processed. I have also forwarded your comments to our Quality team and they are looking into this. Our sincere apologies once again. Kind regards Nikki