Avaliações de Riviera Travel

Hello Anthony, Thank you so much for sharing your wonderful feedback with us regarding your recent river cruise. We are delighted to hear that you had such a positive experience exploring the Douro Valley and Salamanca with us. Kind regards, Riviera Travel

Hello Robert, Thank you for taking the time to leave such a wonderful rating following your Canadas Rocky Mountaineer & Alaska Cruise. We are delighted to know you had such a positive experience with us. Kind regards, Riviera Travel

Thank you for sharing such detailed feedback about your experience with us. We are delighted that you enjoyed the wonderful excursions and found your accommodation and tour guide to be fantastic. We also appreciate your constructive comments regarding the farewell dinner, and we will certainly take this on board as we continually review our arrangements. We hope to welcome you back on another journey in the future.

Thank you for your review. We are delighted to hear how much you enjoyed the scenery, the cruising experience on the Rhône, and the fascinating visits along the way, particularly Arles and its Roman history. We appreciate your feedback regarding the amount of walking and the warm weather during some excursions. We do aim to provide clear information about the level of mobility required for our holidays and ask guests to answer our mobility questions as accurately as possible so they can assess the suitability of the itinerary before travelling. Thank you for taking the time to share your comments, which will be passed to our Product Team for review.

Thank you for sharing your feedback with us regarding Classical Spain. We are very pleased to hear that your experience met your expectations.

Thank you for your review. We are delighted to hear that you enjoyed your holiday overall and that you found the guides knowledgeable, the logistics well organised, and Bernie to be friendly, helpful and informative throughout your trip. We are sorry that some aspects of the hotel experience did not meet your expectations, including the breakfast offering and your room. We would always encourage guests to raise any concerns during their holiday with either the hotel management or their Tour Manager, as this gives us the best opportunity to address issues and seek a resolution at the time wherever possible. Should you wish for your comments to be formally reviewed, please write to our Guest Relations team, who will be happy to consider your feedback in more detail.

Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed the magnificent scenery, the wonderful train journey, and the exceptional support provided by your tour manager throughout the land portion of your trip. We do, however, note your comments regarding the dining arrangements and onboard pricing during the cruise portion of your journey, and we appreciate you bringing these aspects to our attention.

Thank you for your review. We're delighted to hear that you enjoyed your tour and found it a great way to experience a snapshot of these wonderful destinations. It's also pleasing to know that your holiday was enjoyable overall. We appreciate your comments regarding the pace of the itinerary and thank you for taking the time to share your feedback. We hope to welcome you on another Riviera holiday soon.

Thank you for your review. We're delighted to hear that you had a very enjoyable trip, particularly your time in Dresden, and that you were pleased with the hotels, food and facilities. It's also wonderful to know that Rachel helped make your holiday such a positive experience. We appreciate your comments regarding the layout of the Berlin hotel, including the similarity of the corridors and the weight of the doors. We recognise that these features may have made navigation more difficult for some guests, and your feedback will be shared with the relevant team for review. We hope to welcome you on another Riviera holiday soon.