They called me back right away and paid attention to my order… They did a good job
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Consumidor confiável
8 years ago
Terrible service! Agent displayed no empathy. Provided no resolution to problem only asked if I wanted to cancel my ticket rather than provide options and could not explain fluctuating prices at time...
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Deborah
Redtag.ca
8 years ago
Thank you for providing your review. This allows us an opportunity to address your concerns. We can understand the frustration you must be feeling finding out the price increased during the booking process. We hope you understand that the pricing of travel can be very fluid. Our web site is live and connected directly to the tour operators, airlines, cruise lines and consolidators. All prices displayed during an online search are based on cached data that can be a few hours old. The last screen before the booking is confirmed is where a third party supplier software accesses live pricing and inventory. Automated tools are used to constantly seek out the latest prices and inventory from tour operators, airlines, cruise lines and consolidators and bring it to a centralized database, which is called a ‘shopping’ database. It’s not live, but it is updated frequently enough to be virtually live. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-873-3824
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TC
Trusted Customer
8 years ago
O que Trusted Customer disse sobre a Redtag.ca:
Judith was extremely helpful and knowledgeable .
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TC
Trusted Customer
8 years ago
O que Trusted Customer disse sobre a Redtag.ca:
Ken was simply amazing and fast!!
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TC
Trusted Customer
8 years ago
O que Trusted Customer disse sobre a Redtag.ca:
Booking was quick and easy
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TC
Trusted Customer
8 years ago
Mídia carregada
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O que Trusted Customer disse sobre a Redtag.ca:
Great, with a question.
The agent was extremely nice and accommodating.
Very professional.
I have a question. On your website the exact same vacation that I booked is being offered a 100 dollar prepaid visa. This was...
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Consumidor confiável
8 years ago
Well done and efficient
It was quick and easy with my booking emailed just as quick. Yes I would recommend Redman.
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Consumidor confiável
8 years ago
My daughters and I were planning a trip to Cuba, they wanted to go for two weeks I could only go for one. We called Red Tag to arrange it and Victoria H was so helpful. Within minutes we got want we...
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