Thank you for taking the time to provide feedback. Upon reviewing your reservation, we see that the email confirmation states your booking was “processing” due to third party, and “prices and availability are subject to change and are not guaranteed until payment has been processed”. Prices are solely determined by the suppliers. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. If a price changes before we are able to speak to the credit card holder and verify the card, our agents will see with the client if they would like to confirm the reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824