I have not received my watch. I have not received any notification of I being shipped. Would you please let me know when I can expect it? Thanks.
Mary Buchanan
Karolina
Nordgreen
7 years ago
Thank you for your feedback, we really appreciate it.
We apologise for the lack of communication and we are super sorry about the longer time, but it is because you chose to backorder an item. More precisely, we are out of stock of your chosen watch and you have registered yourself for a pre-order list.
We will contact you immediately to talk further about all of it and try to solve the issue.
My watch arrived within a few days. It looks beautiful and I can't wait to give it to my husband for Christmas.
Karolina
Nordgreen
7 years ago
Thanks for you lovely message. We love this kind of feedback. It is truly appreciated.
Best regards,
Nordgreen Team
Data da compra: 10/12/2018
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Nordgreen:
Love the watch. Arrived very quickly in a beautiful box
Karolina
Nordgreen
7 years ago
Thank you for your kind review. We are extremely happy that you liked the watch.
All the best,
Nordgreen Team
TC
Trusted Customer
7 years ago
In your reply to my feedback you said you had xl straps available? That would be great if we could get one of those as the current strap barely fits.
Karolina
Nordgreen
7 years ago
Thank you for reaching out to us here.
Please reach out at this email (hello@nordgreen.com) to talk further and we will be happy to solve the issue by offering you an XL straps for your watch.
Best wishes,
Team Nordgreen
Avaliações de produto
Karolina
Nordgreen
7 years ago
Thank you for your feedback. We really appreciate it.
We would be more than happy to send you an extra strap. Please reach out to talk further and we will love to solve this issue because we do have XL straps :)
All the best,
Team Nordgreen
TC
Trusted Customer
7 years ago
We would love an XL strap, thank you!
Data da compra: 20/11/2018
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Nordgreen:
You ask me to review the products I ordered, but I haven’t got any of them by this date, so I really can’t give any review on them, can I?
Karolina
Nordgreen
7 years ago
We appreciate your review and we are very sorry for the delay.
You should have received an email about either pre-order list or a bit longer delivery time due to Black Friday craziness :)
I will make sure to contact you again and inform about the expected delivery time of your order.
Thank you so much for taking the time. This kind of feedback is really appreciated.
All the best,
Nordgreen Team
Avaliações de produto
Data da compra: 20/11/2018
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Consumidor confiável
7 years ago
Quick delivery and response on questions. I wonder why there was no warranty with the watch?
Karolina
Nordgreen
7 years ago
Thank you so much for your feedback. Truly appreciated.
Luckily, we do offer two year warranty from the date of purchase. If you had in mind some kind of paper version warranty coming together with the package, unfortunately, we do not do that as nowadays everything can be tracked in our system easily. Especially for the company with the sustainability concept behind the main idea is quite useful to avoid that waste of paper.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
