Excellent service helpful friendly professional staff.
Excellent service helpful friendly professional staff.All documents sent quickly .
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Consumidor confiável
Verificado pela Feefo
4 years ago
Good cheap holiday
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MT
Mrs Margaret Taylor
Verificado pela Feefo
4 years ago
O que Mrs Margaret Taylor disse sobre a Holiday Gems:
Large price paid due to a mistake
Due to a mistake when booking holiday I phoned within 24 hrs and was told it would be a hefty charge to change flight dates, I said it was cheaper to cancel the booking and lose deposit but was told...
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Review Team
Holiday Gems
4 years ago
Unfortunately, your booking was made online and the flights confirmed immediately. Once confirmed the flights are subject to either 100% cancellation fees or amendment and fare difference charges. This is a matter over which we have no control. Our staff would give the best possible advice based on the information available to them on any live system. We regret that you were disappointed in the outcome of the change.
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Consumidor confiável
Verificado pela Feefo
4 years ago
Thanks Martin
Martin was great with communicating in regards to flights rooms and just everything in general made the whole process stress free.
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Consumidor confiável
Verificado pela Feefo
4 years ago
Very good
Very good service!
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MH
Mrs janet hodges
Verificado pela Feefo
Nottingham
4 years ago
O que Mrs janet hodges disse sobre a Holiday Gems:
Disappointed
I would have given it a 5 star until I found out that the baggage that I have paid for hasn't been passed on to my tui flight and it has took me nearly most of the day to get through to your company...
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Review Team
Holiday Gems
4 years ago
We apologise if our service did not meet your expectations. We note that our staff did address all issues and this was resolved on 23 August.
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MS
Ms Eleanor Skidmore
Verificado pela Feefo
4 years ago
O que Ms Eleanor Skidmore disse sobre a Holiday Gems:
Very helpful
Friendly and helpful when they contacted me to sort out our flight times and departure airport.
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Consumidor confiável
Verificado pela Feefo
4 years ago
Easy to use
1
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Consumidor confiável
Verificado pela Feefo
4 years ago
Ease of booking, good information in print form, all in all a good experience
1
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
I booked online and it was so simple to do. Will definitely book with holiday gems again. I even booked the seats on the plane through their website.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
