I picked holiday gems by mistake but to my good fortune. The young lady (Nikki) in your call center was very helpful and friendly. She knew exactly what I needed and was very professional in how she...
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ER
Ermelinda
Verificado pela Feefo
London
4 years ago
O que Ermelinda disse sobre a Holiday Gems:
The best in the market
Great website, great prices at some amazing resorts. By far the best and easiest holiday website. Customer service second to none. Thank you so much HolidayGems and thank you Paul Warrington for...
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Consumidor confiável
Verificado pela Feefo
4 years ago
Very helpful and efficient staff.
I would definitely recommend them. I have booked with them a few times and have been extremely satisfied.
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LI
Liz
Verificado pela Feefo
4 years ago
O que Liz disse sobre a Holiday Gems:
Amazing
Great customer service, very helpful and everything was really smooth. Our second time booking with Holiday Gems and pleased once again.
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MF
Mr Kyle Frost
Verificado pela Feefo
4 years ago
O que Mr Kyle Frost disse sobre a Holiday Gems:
Great when had to deal with the team
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MB
Mr Joseph Burns
Verificado pela Feefo
Birmingham
4 years ago
O que Mr Joseph Burns disse sobre a Holiday Gems:
Easy great service so far
Very easy to book online and phones to confirm flights ect the service was great and very easy to understand
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Consumidor confiável
Verificado pela Feefo
4 years ago
Such help and great customer service
Explained holiday package clearly and gave me extra time to pay holiday thank u
Lily's so much help gave me great deal can't wait for my first holiday in over 2 yrs
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Consumidor confiável
Verificado pela Feefo
4 years ago
Complaints take too long. 6 months and still nothing
I have made a complaint in regards to mice infestation in the accommodation and vomiting and diarrhoea. I made the complaint from October and then in December. Nothing has been decided as yet. Reply...
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Review Team
Holiday Gems
4 years ago
We do apologise that this has indeed been a protracted issue. However, as advised to you by our complaints team, due to the circumstances, this takes much longer to resolve due to the processes that have to be followed by all parties, including but not restricted to, our suppliers and their advisors. Whilst we do apologise we can assure you that the matter is receiving attention with our aim to resolve this to your satisfaction.
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MJ
Mr Daniel John
Verificado pela Feefo
4 years ago
O que Mr Daniel John disse sobre a Holiday Gems:
Would Definitely Use Again
Price was the cheapest I could find. Despite some initial problems with the name Holiday Gems did as much as they could for me. Would recommend and use again.
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Consumidor confiável
Verificado pela Feefo
4 years ago
Great site
Very clear helpful and cheerful. No hidden cost
Talking to a cheerful person makes any stress go away . Everything sent on email within ten minutes from end of call. All details of holiday ATOL...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
