Thank you for the 5-star rating! We're so happy to see that you had a positive experience with us. If you ever need anything, feel free to reach out. We appreciate your support!
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
1 year ago
Yasmin
Freedom Health Insurance
1 year ago
Thank you for taking the time to leave a review! We're glad to know you had a positive experience with us. If there's anything we can do to earn that extra star, or if you have any feedback, feel free to share - we're always looking to improve!
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
1 year ago
Great Service
Easy to deal with
Uk call centre
Very good service
Yasmin
Freedom Health Insurance
1 year ago
Thank you so much for your kind review! We're delighted to hear that you found our service easy to navigate. Providing excellent service is our top priority, and it's wonderful to know that we're meeting your expectations. If you ever need any further assistance, please don't hesitate to reach out!
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
1 year ago
Yasmin
Freedom Health Insurance
1 year ago
Thank you for your 5-star review! If you ever require our assistance, please don't hesitate to reach out.
Kind Regards,
Freedom Health Insurance
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
1 year ago
They haven't approved the one thing I've asked them
Yasmin
Freedom Health Insurance
1 year ago
Hello,
Thank you for your feedback. I’m truly sorry that your experience hasn’t met your expectations. Often, claims are declined due to the condition existing before the policy began and, like many health insurers, Freedom Health Insurance does not cover claims related to pre-existing conditions. This approach is standard within the industry, though we understand it can be disappointing when claims are affected
Please know that we are here to help clarify any specific points you have about your cover. If you would like, please feel free to reach out to us directly on 0800 999 2013 or email us at claims@freedomhealthinsurance.co.uk and we will be glad to assist in any way we can.
Kind Regards,
Freedom Health Insurance
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
1 year ago
highly recommended
very caring and professional quick and easy service
Yasmin
Freedom Health Insurance
1 year ago
Dear Customer,
Thank you so much for your kind words and for taking the time to share your experience with Freedom Health Insurance. We are thrilled to hear that you found our service caring, professional, and efficient. Your recommendation means a lot to us.
Providing excellent service and support to our clients is our top priority, and it's wonderful to know that we met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We are always happy to help.
The Freedom Health Insurance Team
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
good company for health insurance
we have not yet used or required any service but we like the efficient answers to any queries.
Yasmin
Freedom Health Insurance
2 years ago
Hello! Many thanks for your five star review. We love hearing your feedback! Please do not hesitate to contact us if you need any further assistance in the future.
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
Good First Impressions
Competitive pricing. Friendly on the phone
Yasmin
Freedom Health Insurance
2 years ago
Hello! Many thanks for your feedback. We are so pleased to hear you are happy with our service and that you feel our pricing is competitive. Don't hesitate to get in touch with us if you need any help with your policy.
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
Great!
Yasmin
Freedom Health Insurance
2 years ago
Hello! Many thanks for the 5 star review. We are happy to hear you are satisfied with our service.
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
2 years ago
only time will tell
I am insured but I will only know how good it is if I have to make a claim
Yasmin
Freedom Health Insurance
2 years ago
Hello,
We appreciate your feedback and understand your perspective regarding the importance of assessing insurance quality when the need to make a claim arises. While we acknowledge your reasons, we were disappointed to receive a lower rating without a specific reason provided.
We genuinely value your trust in us, and we assure you that our goal is to exceed your expectations, and we're committed to ensuring that you receive the support and coverage you deserve.
Should you have any questions or require assistance in the future, please don't hesitate to reach out to us. We're here to assist you every step of the way and to ensure that you feel confident in your coverage.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums..
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums..