This is my third purchase from Fansonline. Their service is excellent. Friendly and knowledgeable. They advised exactly which extraction fan size I needed for my bathroom’s dimensions. Fast delivery...
Hi,
Thank you for feedback.
We're so glad to hear that you're happy with the fan. Regarding your comment about the beep, this should be 'off' by default, however you can turn this off by following the below instructions provided on Pg. 14 of the manual which is also available on manufacturer Fanco's website.
TO MUTE OR UNMUTE THE BEEP ON THE FAN:
1. Press and hold the ‘1H’ button for 3 seconds.
2. When you see the indicator light on the remote flash 3 times, the beeping will be ON (if OFF) or OFF
(if ON).
The above should resolve your issue and hope you enjoy your fans.
Product
Fansonline
17 days ago
Hi,
Thank you for feedback.
We're so glad to hear that you're happy with the fan. Regarding your comment about the beep, this should be 'off' by default, however you can turn this off by following the below instructions provided on Pg. 14 of the manual which is also available on manufacturer Fanco's website.
TO MUTE OR UNMUTE THE BEEP ON THE FAN:
1. Press and hold the ‘1H’ button for 3 seconds.
2. When you see the indicator light on the remote flash 3 times, the beeping will be ON (if OFF) or OFF
(if ON).
The above should resolve your issue and hope you enjoy your fans.
Super fast delivery and best price available!!!
Packaged well & arrived safely ✨️
Data da compra: 27/03/2026
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Consumidor confiável
Verificado pela Feefo
1 month ago
ordered it
confirmed purchase
tracking number delivery on time
what you would expect from an online store
Avaliações de produto
Product
Fansonline
1 month ago
Thank you for taking the time to share this feedback. We’re really sorry to hear about the noise you’re experiencing — that’s definitely not the outcome we want for any customer.
From what you’ve described, it sounds like something isn’t operating as it should, and our warranty team would be more than happy to take a closer look and get this resolved for you.
As this is covered by warranty, the warranty department at Claro can assess this for you here: https://clarofans.com.au/warranty-claim-form/, they can assess the issue and guide you through the warranty process.
Please get in touch so we can sort this out for you.
Data da compra: 04/03/2026
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TI
Thirteen Interiors
Verificado pela Feefo
AUS
1 month ago
O que Thirteen Interiors disse sobre a Fansonline:
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
