I thought the service was excellent. Kept us updated on waiting times and even gave us a like for like loan table to ensure we had a table for Christmas. Just so happens that our table came in time...
Ler mais
Avaliações de produto
Data da compra: 09/11/2017
0
Compartilhar
TC
Trusted Customer
Verificado pela Feefo
8 years ago
O que Trusted Customer disse sobre a Cousins Furniture:
Very established Highly Recommended. Professional Friendly Very Experienced Staff. Really nice cosy wam comfortable layouts over 2 floors. Have their own restaurant upstairs also. All Furniture,...
I have had the worst experience from Cousins Manchester. It all started when I went to buy a couch. We found something we liked and asked for the stock status and was told that it would be available...
Ler mais
Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.
We are sorry that there were issues with your order. Looking at your order it appears that the sofa that was in stock at the time you placed the order was damaged, and we can only apologise that you were not kept informed of the progress of your order.
In order to fulfil your order with two sofas in new condition we needed to wait for stock to arrive from our supplier. The two sofas were then due to arrive into stock within 2 weeks of each other and as delivery to you was completed by a specialist furniture courier company it would have been impractical to send them separately when they arrived. We are sorry if this was not explained to you.
Once again, thank you for taking the time to leave us feedback.
Data da compra: 23/09/2017
1
Compartilhar
Consumidor confiável
Verificado pela Feefo
8 years ago
I found the customer service to be good. A few things that let them down we’re on my first visit to the store (which was a Thursday night) I was wondering around for over 20 minutes before I saw...
Ler mais
Data da compra: 01/10/2017
0
Compartilhar
TC
Trusted Customer
Verificado pela Feefo
8 years ago
O que Trusted Customer disse sobre a Cousins Furniture:
I was slightly concerned after reading lots of negative Google reviews but I'm pleased to say that we had a very positive experience. The salesman Nigel was really helpful and assisted us in...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Once again, thank you for taking the time to leave us feedback.