Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações ChefOnline | Avaliações de Atendimento ao Cliente para {{merchantUrl}} | Feefo - Brasil

Consumidor confiável

4 years ago

Very reliable service, delivery always on good time and easy to follow account. We have used this service on many occasions and they never let us down.

Support Team

ChefOnline

4 years ago

Thank you for the kind words. We are glad we could help you out. Stay tuned for more!

0

Consumidor confiável

4 years ago

Fish and chips order for collection

Website easy to use, menu and prices on line and very convenient to order and pay in advance. Saves queuing will definitely use again.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Consumidor confiável

4 years ago

App not good, website not mobile friendly, service poor

Haven't used chef in mine for months because the last time I ordered something it did not get passed to takeaway company to process. However payment was taken and it took alotv of effort to get my...

Ler mais

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

CU

CustomerName

4 years ago

O que CustomerName disse sobre a ChefOnline:

Fantastic

Fantastic service really easy to use and quick delivery

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.

0

Consumidor confiável

4 years ago

Poor

Poor service. Took a long time for delivery. Poor communication

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

Consumidor confiável

4 years ago

Website doesn’t work and takes money

Terrible. I ordered food from the restaurant, chef online took my money, yet the order never went through to the restaurant, I never got an email confirmation. I rang the restaurant but they couldn’t...

Ler mais

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

Consumidor confiável

4 years ago

Food was ok. Felt rushed and disappointed that the burger of the month wasn't available. Would go again but wouldn't rush.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Consumidor confiável

4 years ago

Takeaway order online

Such an easy order system to use. Never had any problems with it.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Consumidor confiável

4 years ago

Great food and great service.

Very efficiently dealt with my phone order. Delivered at the time required. Plenty of lovely food. Thank you.

Support Team

ChefOnline

4 years ago

Your kindness means a lot. Stay with ChefOnline! Thank you.

0

CU

CustomerName

4 years ago

O que CustomerName disse sobre a ChefOnline:

Excellent service

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback

0

Avaliações de ChefOnline

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?