ChefOnline is the UK's ultimate gateway to takeaway, bringing you the finest local restaurants right to your fingertips.
Serviço
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ChefOnline não é mais um cliente ativo da Feefo
Exibindo todas as 94 avaliações
CU
CustomerName
Kt25pr
4 years ago
O que CustomerName disse sobre a ChefOnline:
Shocking service
Terrible, we waited an hour and a half for our meal and we live in the same road!
Support Team
ChefOnline
4 years ago
Hello,
We're very sorry you didn't have the best experience.
If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk.
For order confirmation, please contact the restaurant number directly.
For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised.
Thank you.
CU
CustomerName
4 years ago
You gave me 3 options all involving me to do something! Sorry guys there is a 4th and easier option and that is not to use you again!
Support Team
ChefOnline
4 years ago
Hello,
We're sorry you had to wait so long for your meal. Please send us the details of your order at support@chefonline.co.uk so that we can investigate the issue further.
Thank you.
0
Compartilhar
Consumidor confiável
4 years ago
Lack of communication
The restaurant was closed and they still took the money. BUT did not tell us that it was closed!!!!!
Support Team
ChefOnline
4 years ago
Hello,
We're very sorry you didn't have the best experience.
If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk.
For order confirmation, please contact the restaurant number directly.
For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised.
Thank you.
0
Compartilhar
Consumidor confiável
4 years ago
Awkward website.
Online ordering awkward compared to other sites i use.
Support Team
ChefOnline
4 years ago
ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!
0
Compartilhar
CU
CustomerName
Reading
4 years ago
O que CustomerName disse sobre a ChefOnline:
The Web site is very poor. Particularly on ios
Can see basket that should be on right of screen unless in landscape mode. Basket empty if payment fails.....
Support Team
ChefOnline
4 years ago
Hello,
We're very sorry you didn't have the best experience.
If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk.
For order confirmation, please contact the restaurant number directly.
For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised.
Thank you.
0
Compartilhar
Consumidor confiável
4 years ago
Just asking for ratings out of the blue.
Don't ask for ratings when you haven't done anything!
Support Team
ChefOnline
4 years ago
Thank you for your feedback. We're sorry you received an unwanted notification.
Please stay with us!
0
Compartilhar
Consumidor confiável
4 years ago
3 different credit cards got hacked after using chef online
3 different credit cards got hacked after using chef online 3 times.
Support Team
ChefOnline
4 years ago
Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.
0
Compartilhar
CU
CustomerName
Mortimer
4 years ago
O que CustomerName disse sobre a ChefOnline:
Always good food and great service.
Support Team
ChefOnline
4 years ago
Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.
0
Compartilhar
Consumidor confiável
4 years ago
Food missing from order
Our order came With things missing when I called the restaurant they said they were only following what was sent by chef online
Support Team
ChefOnline
4 years ago
Hello,
We're very sorry you didn't have the best experience.
If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk.
For order confirmation, please contact the restaurant number directly.
For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised.
Thank you.
0
Compartilhar
Consumidor confiável
4 years ago
Excellent service worked well
Support Team
ChefOnline
4 years ago
Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.
0
Compartilhar
Consumidor confiável
4 years ago
Great service
Easy to use and never had any problems with deliveries or orders.
Support Team
ChefOnline
4 years ago
Thank you for the kind words. We are glad we could help you out. Stay tuned for more!
ChefOnline's portal service is home to a wide range of restaurants and takeaways in YOUR local area, making it easier than ever to order your favourites or try new dishes from the restaurants nearest to you!
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
ChefOnline's portal service is home to a wide range of restaurants and takeaways in YOUR local area, making it easier than ever to order your favourites or try new dishes from the restaurants nearest to you!