Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de CaminoWays.com

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

All your service was perfect and clients enjoyed their trip.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Colin,

Many thanks for your feedback. Hope to hear from you again.

Kind regards.

Data da compra: 02/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

The staff were very friendly even though we were communicating via email and their suggestions, tips and advice were very helpful. The travel package arrive well in time and I absolutely love the day...

Ler mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Lilian,

Thank you very much for reviewing your trip. We are so glad to hear that you enjoyed it and that everything went smoothly for you.

Kindest regards on behalf of the Camino Ways team.

Data da compra: 01/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

Melbourne Australia

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Perfect

We walked the Camino from Sarria to Santiago and it could not have been better. Everything went to plan, the accommodation was excellent - we chose the country cottages with half board and I would...

Ler mais

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Bernadette,

Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your trip and your stay in Country Cottages. We appreciate you taking the time to review your time on the Camino.

Kindest regards on behalf of the team.

Data da compra: 05/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Overall CaminoWays did a good job in arranging our accommodations. There were 2 glitches. One was we asked for and were assured that the driver who picked us up in Porto to drive us to our first...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear Larry,

Thank you very much for sharing your feedback and for providing a lovely review on your accommodation, despite these glitches you mention. We will follow up with our reservations team. We sincerely hope that you enjoyed your trip overall and we hope to see you again on the Camino.

Kindest regards on behalf of the team.

Data da compra: 14/09/2017

0

Consumidor confiável

Verificado pela Feefo

8 years ago

Camino Ways is the Way to Go

Simple, straightforward instructions. Excellent accommodations. Dependable. Thoroughly appreciated Camino Ways and would use again.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for your lovely feedback. We are delighted to hear that you enjoyed your trip and that all services went smoothly. We look forward to hearing from you again, when planning your next Camino trip!

Kindest regards on behalf of the team.

Data da compra: 24/09/2017

0

Consumidor confiável

Verificado pela Feefo

8 years ago

Some of the places we stayed were very poor and the food not good

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you for sharing your experience. We are disappointed to hear that you were not entirely satisfied with your trip. If you would like to provide further details, we would be happy to follow up with this.

Kind regards on behalf of the team.

Data da compra: 12/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Not the greatest overall experience

Camino Ways needs to inspect and chose their hotels better. On the next to last night we were attacked by bed bugs and got no sleep. Another night we were locked IN our room and couldn't get out for...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Gerald,

Thank you for sharing your thoughts on your trip. If you would like to provide further details regarding where you experienced these issues, we would follow up with this straight away.

Kind regards on behalf of the team.

Avaliações de produto

Data da compra: 28/08/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Well organized.. everything worked flawlessly. Intra-city maps to the hotels could be clearer, as Camino symbols disappear quickly in most towns.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Ronald,

Thanks a lot for sharing your feedback. We're very glad to hear that you enjoyed your trip and that everything went smoothly. We hope to see you on the Camino again!

Kind regards.

Avaliações de produto

Data da compra: 23/09/2017

0

Consumidor confiável

Verificado pela Feefo

8 years ago

Well organised and good back up whilst walking

Avaliações de produto

Data da compra: 17/09/2017

0

Consumidor confiável

Verificado pela Feefo

8 years ago

Camino ways never dropped the ball. Very good information delivered in a timely manner. Always cheerful communications. Very good value for money.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Barbara,

Thank you very much for sharing your Camino feedback. We're really glad to hear that you enjoyed your experience and the services provided. We would love to hear from you again, to help you plan your next walking holiday.

Kindest regards on behalf of the team at CaminoWays.com

Avaliações de produto

Data da compra: 06/09/2017

0

Avaliações de CaminoWays.com

walkingMais avaliações deste produtoVisualizar site do produtoas mentioned previously. However, the baggage transport service was excellent

walkingMais avaliações deste produtoVisualizar site do produtoEverything was coordinated excellently.

walkingMais avaliações deste produtoVisualizar site do produtoAccommodation excellent. Would not book dinner again as pilgrims menu was very disappointing in much of the superior accommodation. Hotel in Santiago was not good

walkingMais avaliações deste produtoVisualizar site do produtoGood value. Well organized. Good properties.

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?