Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de CaminoWays.com

TC

Trusted Customer

Verificado pela Feefo

Edmonton Canada

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Very nice experience.

Trip was well organized, there were few small problems in towards the end of the trip

Avaliações de produto

Data da compra: 28/09/2017

0

Consumidor confiável

Verificado pela Feefo

8 years ago

Everything was organised to perfection. All accommodation and transfers were top notch.

Avaliações de produto

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you for taking time to share your feedback. We are very glad to hear that you enjoyed the trip overall. We understand that it is an inconvenience to be unable to add rooms to a trip after booking and we hope that this did not impact too much on your experience. We hope to see you on the Camino again.

Kindest regards on behalf of the team.

Data da compra: 13/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

Perth Western Australia

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Awesome

I was very happy with the way my trip was managed. All the information was sent promptly and when I had any queries they were always answered straight away. The accommodation we stayed in on the...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Roxanne,

Thank you for sharing your feedback on the Saint Francis Way. We are very glad to hear that you were happy with the organisation of your trip and that you enjoyed the experience. This is quite a remote and challenging route, so congratulations on completing your pilgrimage! We would be happy to hear from you again, when planning your next walking holiday.

Kindest regards on behalf of the team at CaminoWays.com

Data da compra: 02/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

Vancouver BC, Canada

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

My overall experience on the Camino was fairly good the hotels were clean, the breakfast and dinners were good and hardy. The only complaint we had was directions given to us when traveling to...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Luisa,

Thank you very much for taking the time to review your experience. We are happy to hear that you enjoyed your trip overall. We will look into the directions provided, to see if improvements are needed.

Kindest regards on behalf of the team.

Data da compra: 26/09/2017

0

Consumidor confiável

Verificado pela Feefo

8 years ago

Efficient and helpful. Willing to solve any issues that arose as quickly as possible. Definitely recommend Caminoways to others.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thank you very much for sharing your experience. We are glad to hear that your trip was enjoyable and that you were happy with the service provided. Kindest regards on behalf of all at CaminoWays.com

Avaliações de produto

Data da compra: 16/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Gold Star experience from beginning to end.

Had a really wonderful experience on the Camino. Everything was as it should be. Luggage transfers perfect and was that way for all of our group. Delighted with a nice small group of 10 people,...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Marie,

Thank you very much for sharing this kind feedback on your trip. We are delighted to hear that you enjoyed the experience and that you were happy with your group, and your guide in particular. We have passed on your comments to Lilbert who I'm sure will be very pleased.

It is great to hear that your guided tour was a success and we hope to see you on the Camino again.

Kindest regards on behalf of the team.

Avaliações de produto

Data da compra: 23/09/2017

0

Consumidor confiável

Verificado pela Feefo

8 years ago

should have only one person dealing with a file

The CaminoWays.com Team

CaminoWays.com

8 years ago

Dear pilgrim,

Thanks for sending your feedback. We hope that you enjoyed your walking holiday overall.

Kindest regards on behalf of the team.

Data da compra: 26/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

I thought it was good, communication was good, emails and telephone follow ups was very good and even the fact that i got a call to inquire if i needed any more information the week I was going was...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Martina,

Great to hear that you enjoyed your trip and the services provided. Thank you very much for sharing your experience.

Kindest regards on behalf of the team at Caminoways.com

Avaliações de produto

Data da compra: 14/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

generally the trip including the logistics were great, the delivery of the maps and passports was poor !! shocking that it failed twice to be delivered. we were aware that you do not specialise in...

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The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Bridgit,

Thank you for taking the time to review your trip. We are sorry to hear that you were not satisfied with all of the places you stayed and we hope that you did enjoy your trip overall. Kindest regards on behalf of the team.

Data da compra: 21/09/2017

0

TC

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

No hastles or mix ups or incorrect bookings.

Everything went well. All bookings went to plan. Walking maps were very good. Luggage transfers went without a hitch.

The CaminoWays.com Team

CaminoWays.com

8 years ago

Hi Chris,

Thank you very much for sharing your experience. We are very glad to hear that you enjoyed your trip and that everything went well for you. We appreciate you taking the time to provide this feedback and we would love to see you on the Camino again.

Kind regards.

Avaliações de produto

Data da compra: 03/09/2017

0

Avaliações de CaminoWays.com

walkingMais avaliações deste produtoVisualizar site do produtoAll accommodation bookings, a trip description were excellent

walkingMais avaliações deste produtoVisualizar site do produtoEverything went through with minimal impact. However could do better with adding extra walkers. Would/could not add extra person to the original request, even though the order was booked in January...Ler mais

walkingMais avaliações deste produtoVisualizar site do produtoThe whole experience was wonderful.

walkingMais avaliações deste produtoVisualizar site do produtoEverything was done as we were told it would be. Could find no fault with anything. Hotels, food, luggage transfers all brilliant. Our Guide Llibert - 1 in a million.

walkingMais avaliações deste produtoVisualizar site do produtoThe route was excellent and the fact that we could leave at our own time/speed was brilliant

walkingMais avaliações deste produtoVisualizar site do produtoThe odd little misleading section on the walking maps but only minor. Otherwise first class.

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?