Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Waltons

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Did Not delivered on time.

The instructions was not clear enough.

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I'm sorry that you have experienced issues with the instructions and I have tried to call you earlier, if you are able to call me on 0800 029 1000 or via e-mail to service@waltons.co.uk I will be able to rectify this for you.
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 01/06/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Excellent service

Brilliant all round service from price availability and order and delivery driver very friendly

Waltons

9 years ago

Good afternoon,

I am delighted to learn that you are so happy with all aspects of the service and I thank you for your great feedback!

Kindest regards,

Kirstie - Waltons Team

Avaliações de produto

Data da compra: 27/05/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Delivery on time . First class service from delivery driver.

Waltons

9 years ago

Good afternoon,

I am glad you are happy with the standard of service you have received,in particular, the first class service provided by our delivery driver. Thank you for a great review!

Kindest regards,

Kirstie - Waltons Team

Avaliações de produto

Data da compra: 30/05/2017

0

TC

Trusted Customer

Waltham grimsby

9 years ago

O que Trusted Customer disse sobre a Waltons:

Good service

The order /payement and delivery process was very good

Waltons

9 years ago

Good afternoon,

I am glad you were pleased with the ordering and delivery processes and with the overall service. Thank you for your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Avaliações de produto

Data da compra: 31/05/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

fair

shed was delivered,we were promised a phone call b4 delivery which we never got,also shed was scratched on the back panel.

Waltons

9 years ago

Good afternoon,

I am glad you are happy overall with the service received and I apologise for the fact you did not receive a call prior to arrival. Thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Avaliações de produto

Data da compra: 27/05/2017

0

Consumidor confiável

9 years ago

Great price, prompt delivery and the delivery driver was really helpful. All round excellent service, will definitely use again

Waltons

9 years ago

Good morning,

I am so pleased that you found our service to be excellent all round and that you would definitely use us again in the future. It is always lovely to hear from happy customers and I thank you for your great feedback!

Kindest regards,

Kirstie - Waltons Team

Avaliações de produto

Data da compra: 27/05/2017

0

Consumidor confiável

9 years ago

Delivery service was excellent. Shed is value for money.

Waltons

9 years ago

Good morning,

It is great to know that you found our delivery service to be of an excellent standard and also that your overlap shed is good value for money. Thank you for taking the time to provide us with your feedback.

Kindest regards,

Kirstie - Waltons Team

Avaliações de produto

Data da compra: 27/05/2017

0

TC

Trusted Customer

Kettering

9 years ago

O que Trusted Customer disse sobre a Waltons:

Quality product.

Courteous driver. Quality product. Instructions might have been more detailed. She'd built, painted and in position. Just the Windows to fit.

Waltons

9 years ago

Good morning,

It is wonderful to know that you are pleased with the service Waltons have provided and that you are happy with the quality of your tongue and groove shed. We take your comment on board regarding the instructions as we are always looking for ways to improve. Thank you for your positive feedback!

Kindest regards,

Kirstie - Waltons Team

Avaliações de produto

Data da compra: 31/05/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Service was exelent, and am very pleased with the end result. But the instructions are ridiculus. I am a qualified engineer and in the end threw them away and built it myself.

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, it’s great to hear that you were happy with the service you have received from Waltons and that you are also very pleased with your metal shed now that it is erected. I’m sorry that you experienced some issues with the instructions, I have tried calling you but received no answer and unfortunately I wasn’t able to leave a voicemail, if you would like to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk we can have a look into the instructions for you. Thank you again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Avaliações de produto

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, it’s great to hear that you were happy with the service you have received from Waltons and that you are also very pleased with your metal shed now that it is erected. I’m sorry that you experienced some issues with the instructions, I have tried calling you but received no answer and unfortunately I wasn’t able to leave a voicemail, if you would like to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk we can have a look into the instructions for you. Thank you again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Data da compra: 31/05/2017

0

Consumidor confiável

9 years ago

From start to finish wonderful Waltons service

From the initial enquiry and the resulting order David was terrific . Helpful, patient he knew the product well and guided me through what I required by way of extras without being pushy at all. The...

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Waltons

9 years ago

Good morning,

I am delighted to know that you are very satisfied with the high standard of service that has been provided. It is also great to know that you are happy with the quality and appearance of your tongue and groove shed. Thank you so much for taking the time to provide us with your fantastic review - it is really appreciated!

Kindest regards,

Kirstie - Waltons Team

Avaliações de produto

Data da compra: 31/05/2017

0

Avaliações de Waltons

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedMais avaliações deste produtoVisualizar site do produtoIt's seems ok at the moment

6 x 4 Waltons Overlap Apex Wooden ShedMais avaliações deste produtoVisualizar site do produtoExcellent product perfect

7 x 5 Waltons Overlap Pent Wooden ShedMais avaliações deste produtoVisualizar site do produtoVery good service. Product good value for the money.

20 x 10 Waltons Overlap Apex Modular Garden WorkshopMais avaliações deste produtoVisualizar site do produtoThe shed overall was brilliant value for money , but the Windows and the floor could do with being a little stronger for the size of the shed

10 x 6 Waltons Tongue and Groove Pent Wooden ShedMais avaliações deste produtoVisualizar site do produtono phone call b4 delivery and back panel was scratched

6 x 6 Waltons Honeypot Dutch Barn Wooden PlayhouseMais avaliações deste produtoVisualizar site do produtoGreat product and price, nothing more to say!

8 x 6 Waltons Overlap Apex Wooden Shed DDMais avaliações deste produtoVisualizar site do produtoShed value for money and easy to erect.

10 x 6 Pressure Treated Tongue and Groove Pent ShedMais avaliações deste produtoVisualizar site do produtoWell designed shed. Parts fitted well together.

5ft x 2ft 7 Waltons Titanium Easy Build Pent Metal ShedMais avaliações deste produtoVisualizar site do produtoInstuctions imposible to follow, and I am a qualified engineer.

5 x 7 Waltons Apex Tongue Groove ShedMais avaliações deste produtoVisualizar site do produtoSee my review in the above box

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?