Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Waltons

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Brilliant delivery driver

The delivery was quicker than I thought and the delivery driver was exceptional, a credit to the company, he deserves a pay rise!

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I am pleased to hear that you are happy with the service you have received, in particular, our delivery driver and thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Waltons

9 years ago

Good afternoon, Thank you very much for your feedback, I am pleased to hear that you are happy with the service you have recieved, in particular, our delivery driver and thank you again for your feedback! Kindest regards,Kirstie - Waltons Team

Avaliações de produto

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I am really sorry to hear of the issues that you have expeirenced with your purchase. I have tried calling your earlier but received no answer or option to leave a voice message. If you are able to contact us on either 0800 029 1000 or service@waltons.co.uk so we can discuss the problems encountered and offer a resolution for you. Thank you again for your feedback and I look forward to speaking with you.
Kindest regards,
Kirstie - Waltons Team

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I am really sorry to hear of the issues that you have experienced with your purchase. I have tried calling your earlier but received no answer or option to leave a voice message. If you are able to contact us on either 0800 029 1000 or service@waltons.co.uk so we can discuss the problems encountered and offer a resolution for you. Thank you again for your feedback and I look forward to speaking with you.
Kindest regards,
Kirstie - Waltons Team

Data da compra: 22/05/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

By selling good quality products for a start.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my calls earlier and please accept my apologies again for the issues you have experienced with your new building. Once the images have been received as discussed, we will offer a resolution as quickly as possible. Thank you again for taking the time to speak with me and for your feedback.
Kindest regards,
Kirstie - Waltons Team

Avaliações de produto

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my calls earlier and please accept my apologies again for the issues you have experienced with your new building. Once the images have been received as discussed, we will offer a resolution as quickly as possible. Thank you again for taking the time to speak with me and for your feedback.
Kindest regards,
Kirstie - Waltons Team

Data da compra: 02/06/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Not really happy with the quality of the shed. Middle inside bar was broken. Roof wooden sheets not really cut to size.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you have experienced. I am glad we were able to resolve this for you and if you need anything in the future, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you for taking the time to provide us with your feedback!
Kindest regards,
Kirstie - Waltons Team

Avaliações de produto

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you have experienced. I am glad we were able to resolve this for you and if you need anything in the future, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you for taking the time to provide us with your feedback!
Kindest regards,
Kirstie - Waltons Team

Data da compra: 30/05/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Smooth purchase

Very helpful, patient customer service representative who spent time explaining everything without hard sell. Good value for money compared to other similar products on the market. Very smooth...

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Waltons

9 years ago

Good afternoon,

It is fantastic to know that you are happy with the high standard of service that you have received and that you found your tongue and groove shed to be of good value for money. Thank you for taking the time to offer your feedback!

Kindest regards,

Kirstie - Waltons Team

Avaliações de produto

Data da compra: 02/06/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Happy again

I have bought products from waltons on numerous occasions now and had excellent service every time and products are of very good quality.

Waltons

9 years ago

Good afternoon,
Thank you very much for you brilliant review and it's great to hear that you are happy with your new fencing!
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 28/05/2017

0

Consumidor confiável

9 years ago

Good service, poor product

Good, efficient and timely service.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I am pleased to hear that you are happy with all aspects of the service you have received from Waltons and I thank you for your feedback!
Kindest regards,
Kirstie - Waltons Team

Avaliações de produto

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and I’m sorry that you are not completely satisfied with your new overlap shed. I have tried calling earlier and left a voice message which I hope you will be able to pick up later. If you are able to contact us when it is convenient on either 0800 029 1000 or service@waltons.co.uk and we will gladly help resolve these for you.
Kindest regards,
Kirstie - Waltons Team

Data da compra: 28/05/2017

0

Consumidor confiável

9 years ago

Quick to replace damage item.would tell my friends about you

Waltons

9 years ago

Good afternoon,
Thank you very much for your great review, I'm glad we were able to rectify the damaged item from the first delivery.
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 01/06/2017

0

Consumidor confiável

9 years ago

Imposible to Say until I receive the product that I have perchased.

How can I tell you about the service, my order has not arrived yet

Waltons

9 years ago

Good morning,
Thank you very much for your feedback and I'm sorry for the delay with your delivery, I can see that your fence panels are scheduled to be delivered on the 27/06/2017. If you need anything at all please don't hesitate to contact me on 0800 029 1000 or via email to service@waltons.co.uk
Thank you again for your feedback,
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 01/06/2017

0

TC

Trusted Customer

Bath

9 years ago

O que Trusted Customer disse sobre a Waltons:

Love these fence panels!

There was a slight delay in delivery otherwise I would have given 5 stars, but Walton's stayed in touch and dealt with it well. The fence panels are lovely quality and look beautiful - I am very...

Ler mais

Waltons

9 years ago

Good afternoon,
Thank you very much for your great review and I'm sorry for the initial delay,
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 31/05/2017

0

Consumidor confiável

9 years ago

Love our summer house

We ordered the Helios summer house, it was delivered on time and placed where we asked. The instructions were easy to follow and with the additional help of the online video it was put up in a couple...

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Waltons

9 years ago

Good morning,
Thank you very much for your brilliant feedback and I hope you enjoy your new Helios Summerhouse for many years to come,
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 01/06/2017

0

Avaliações de Waltons

8 x 6 Waltons Overlap Apex Wooden Shed DDMais avaliações deste produtoVisualizar site do produtoCause the 8 x 6 shed was full of knot,wood was bowed & so called windows r rubbish.

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedMais avaliações deste produtoVisualizar site do produtoShed is not of good quality. Wooden roof panels not cut to size of shed. Wooden inside piece of wood that you sit the Roof panels on was Broken

8 x 6 Waltons Tongue and Groove Double Door Apex Wooden ShedMais avaliações deste produtoVisualizar site do produtoCompares well with others on market.

7ft Brown PT Fence Post 75mmMais avaliações deste produtoVisualizar site do produtoGood quality as the ones I've purchased before

5ft x 6ft Waltons Lap Garden Fence PanelsMais avaliações deste produtoVisualizar site do produtoVery well constructed panels

75mm x 75mm Powapost Flush Fit Fence Post ShoeMais avaliações deste produtoVisualizar site do produtoGood quality and very sturdy

Trent Pent StorehouseMais avaliações deste produtoVisualizar site do produtoShed's panels, framing and overlap cladding pieces were warped and difficult to assemble. Cladding pieces have continued to warp in the sun, leaving gaps that allow the rain in, particularly the...Ler mais

Garden Clock and Weather Station - BlackMais avaliações deste produtoVisualizar site do produtoPresent for my husband hope he likes it

5ft x 6ft Waltons Vertical Hit and Miss Wooden Fence PanelsMais avaliações deste produtoVisualizar site do produtoI still have not received the fencing which I have purchased from your company, how can I rate the item until I get it???

8ft Planed Green PT Fence Post 72mmMais avaliações deste produtoVisualizar site do produtoThe fence panels and posts are good quality and look great - I am very pleased with them.

511 x 511 Waltons Prague Wooden Garden Fencing PanelsMais avaliações deste produtoVisualizar site do produtoThe fence panels and posts are good quality and look great - I am very pleased with them.

Waltons 10 x 8 Helios SummerhouseMais avaliações deste produtoVisualizar site do produtoThe summer house was delivered on time and to the place we asked for it. With simple instructions and a helpful online video it was put up in a couple of hours. Would recommend this company and this...Ler mais

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?