Absolutely amazing service,
Honestly couldn’t ask for better.
They give you the best customer service from start to finish and the products are top quality and made perfect.
Richard
Bababing!
3 years ago
Thank you so much for taking the time to leave your review! If there is anything further you need please do contact us! Team Bababing
Bag hasn’t arrived no updates, no communication feels like they’ve stolen my money
Richard
Bababing!
3 years ago
Hi Barnaby. Thank you for your feedback. I am sure that you will appreciate that if we are not aware of an issue with a delivery it makes it impossible to rectify. In this particular case it looks as if the product was dispatched but an issue with the parcel getting scanned onto the Royal Mail network. Had you contacted Bababing we would have issued a replacement order and upgraded it to a next day priority delivery. I have emailed you this morning regarding the order. Kind Regards, Richard
My items turned up with cosmetic damage to items and boxes
Richard
Bababing!
3 years ago
Hi Charlotte. Thank you for your review. We always take great care to dispatch our products and ensure that they are well packaged! We certainly wouldn't ever dispatch a customer returned product and I can only assume that it was damaged in transit. Of course, it's not ideal - but it can happen with the parcel companies occasionally. I trust that this has been resolved for you? If you do require any further assistance please contact me directly richard@bababing.com
I researched so many prams on the market and Bababing wins on style, design, sturdiness, weight, size, storage, maneuverability and price. I couldn’t be happier with this product. Incredible customer...
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Richard
Bababing!
3 years ago
Hi Emily thank you so much for your lovely review. So chuffed that you are happy and that you have found your perfect travel system! Take care, Richard
Avaliações de produto
Data da compra: 15/03/2023
0
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JS
Jamie-Leigh Sandland
3 years ago
O que Jamie-Leigh Sandland disse sobre a Bababing!:
Absolutely amazing customer service from the team at Bababing. When you are making such a crucial purchase such as the travel system for our new baby, it can be a whirlwind with lots of competitors....
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Richard
Bababing!
3 years ago
Hi Jamie-Leigh thank you so much for taking the time to leave your review! We were really happy to help and of course if there is anything else we can do to help or any queries just get in touch. Kind Regards, Richard
Avaliações de produto
Data da compra: 27/04/2023
0
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SG
Sara Griffin
3 years ago
O que Sara Griffin disse sobre a Bababing!:
Excellent product & service
Richard
Bababing!
3 years ago
Hi Sara! Really appreciate the review thank you. Best Wishes, Rick
Firstly my order arrived via Boots and was the wrong colour, I took it back to Boots, 2nd time I ordered it came direct from Bababing and was damaged. I asked to return for a replacement. They sent...
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Richard
Bababing!
3 years ago
Hi Lucy. Thank you for taking the time to leave a review. Fully acknowledge that we had some issues with the replacement order - which was indeed my (human) error. I certainly tried my best to resolve for you, keeping you informed with prompt email responses and suggesting suitable solutions. I'm really pleased that you like the product. Best Wishes, Richard
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