Very pleased to hear you were able to take advantage of our next day delivery which is available on many of our shoes and all for free!
Sincerely,
Francesca
We have looked into this and have checked with our warehouse who confirmed the pair you returned were a EU28 (UK10) which is what you ordered. Perhaps you are referring to some size conversions in the shoe? As this can sometimes be confusing with some brands as they do not convert their UK and EU sizes properly. This therefore means we do our best to convert them properly for you so that you receive consistent and correct sizes.
However if you wish to discuss this further then please do not hesitate to gives us a call.
Sincerely,
Francesca
Fantastic, we want to please our overseas customers just as much as our UK ones! We are also in the process of updating our international deliveries for an even quicker and more efficient service!
Sincerely,
Francesca
Everything was perfect....can't see pair of little pink boots online that I bought in brown Thomas..,.. Love your shoes for years but first time I bought online & it was hassle free!
Step2wo
Step2wo
13 years ago
Great news, hassle free is what we like to be! As for the boots you couldn't find online do not hesitate to give us a call on 0208 446 4795 if you want to discuss further as we usually stock all our footwear online.
Sincerely,
Francesca
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
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Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.