Generally good, but orders take too long to arrive always takes a week when other company's deliver free next day delivery.
Craig Eyre
YPO
10 years ago
Thank you for your feedback.
We are happy to see that you find our service good.
Our delivery timescales for stock orders are usually 3-5 working days. We do offer a free next day delivery service. All you need to do is specify this on your order. The cut off point for this service is 14:00 every day. After this time any orders received will be delivered within 48 hours.
Kind regards
Craig
E-Comms Team
Recenzje produktów
Data zakupu: 09/05/2016
0
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TC
Trusted Customer
10 years ago
Co Trusted Customer sądzi o YPO:
Excellent Service.
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are pleased that you think we provide an excellent service.
HAVE A GOOD VARITY OF GOODS,THE NEXT DAY DELIVERY IS WORKING REALLY WELL FOR US.
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are happy to see that you enjoy the different products YPO sell and are taking advantage of our next day delivery service.
Kind regards
Craig
E-Comms Team
Recenzje produktów
Data zakupu: 23/05/2016
0
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Wiarygodny klient
10 years ago
No problem other than it can take a while to get items.
Craig Eyre
YPO
10 years ago
Thank you for your feedback,
I am pleased to see you don't have any issues with us.
We usually aim to deliver our stock items within 3-5 working days. We do offer a free next day delivery service if you require your items urgently. the cut off for next day delivery is 14:00. If an order is received after this period delivery will be within 48 hours.
Cant fault them on their services. they had all that we required and kept us informed of a deliver date. good quick deliver. we will be back again in the near future to place another order.
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are really pleased to see that you enjoy using YPO. it is good to see that you think our delivery is quick and you were happy with how you were informed about your order.
I did not specify next day delivery and so had to wait about 10 days. Why do they not make all their deliveries in 2-3 days if not next day? It is the only fault I have with them and it has been so...
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Tracey Eyre
YPO
10 years ago
Thank you for your feedback.
I have looked into the order reference that you have quoted and we received this web order on 06/05/16 and it was then delivered 09/05/16. Our standard delivery time is 3-5 working days, we do also do an urgent 48 hour or Next Day delivery service on request. We do not charge a delivery fee on general stock items which is why the standard delivery is 3-5 days.
Many Thanks
Tracey
E.Comms Team
TC
Trusted Customer
10 years ago
Sorry hadn't realised it referred to a May order. My feedback was regarding an order on 3rd June which was not delivered until 13th June.
Tracey Eyre
YPO
10 years ago
Hi
I have emailed you separately regarding this issue, if you would like further assistance please do not hesitate to contact me.
Many Thanks
Tracey
E.Comms Team
Recenzje produktów
Data zakupu: 06/05/2016
0
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Wiarygodny klient
10 years ago
good service with quick turnaround
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are happy to see that you think we provide good service and we deliver our items quickly.
Orders could be delivered sooner - should be next day delivery instead of having to wait a week. The length of time between order and delivery is too long. May go to a different, quicker supplier of...
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Craig Eyre
YPO
10 years ago
Thank you for your feedback,
As standard the timescale for delivery is 3-5 working days. We do offer a free next day delivery service. All you need to do is specify this on the order and ensure it is sent to us before 14:00 as this is our cut off point. If the order is received after this time delivery will be within 48 hours.
I have had a look at your order and can see that we received it through the YPO website on 02/06/16 and it was delivered and signed for on 09/06/16 which is the 5th working day.
Kind regards
Craig
E-Comms Team
Recenzje produktów
Craig Eyre
YPO
10 years ago
Thank you for your feedback,
As standard the timescale for delivery is 3-5 working days. We do offer a free next day delivery service. All you need to do is specify this on the order and ensure it is sent to us before 14:00 as this is our cut off point. If the order is received after this time delivery will be within 48 hours.
I have had a look at your order and can see that we received it through the YPO website on 02/06/16 and it was delivered and signed for on 09/06/16 which is the 5th working day.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.