Service is usually very good, we order online, get confirmation when the goods will be delivered, there are usually not problems
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are pleased to see that you are happy with the service YPO provides. It is good to see that you enjoy using our website and that you are happy with our order confirmations.
An excellent range of products at excellent prices. And fast delivery! What more do you want?
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are happy to see that you like the range of products on offer, the prices and the speed of our delivery service.
Kind regards
Craig
E-Comms Team
Data zakupu: 07/06/2016
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TC
Trusted Customer
Poppleton Ousebank
10 years ago
Co Trusted Customer sądzi o YPO:
As usual the YPO delivers excellent service. I would like to say however, that the pick up for returning goods is not as efficient. It can take months!
Craig Eyre
YPO
10 years ago
Thank you for your review,
we are pleased that you find our service excellent.
When we arrange collection we pass all of your information to an external courier (usually TNT) and ask them to collect the items for us. We generally advise that collection should be done within 10 working days. On occasions where items aren't picked up after we have arranged collection we will go to a separate courier and ask if they can go in. If you have any issues relating to a particular order please do not hesitate to get in touch with us at contactus@ypo.co.uk and we can look into it for you further.
Parcels were all separately packaged and not taped up very well. Goods were received in good condition but the boxes were beat up.
Craig Eyre
YPO
10 years ago
Thank you for your feedback,
I am pleased that you have received the items in good condition. We try to ensure that the packaging is robust enough to withstand delivery. I have passed the details to our Quality Assurance team so they can look into this for you.
Items arrived very promptly. Couldn't see all the detail of items (files) on website pictures.
Received an invoice but wasn't clear why, since I had paid by card. After I enquired they clarified that...
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Craig Eyre
YPO
10 years ago
Thank you for your review,
I am pleased that you received your goods promptly and that the confusion around the invoice was cleared up.
Lovely - very efficient realised their error and i felt trusted to return the items!
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are pleased that you find our service efficient and trust that if an error is made we will resolve it for you.
Kind regards
Craig
E-Comms Team
Recenzje produktów
Data zakupu: 07/06/2016
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Wiarygodny klient
10 years ago
It took almost a week to deliver, but otherwise everything was excellent.
Craig Eyre
YPO
10 years ago
Thank you for your review,
Standard delivery for orders is 3-5 working days but we do offer a free next day delivery service. if you specify on the order that you need it next day and we receive the order before 14:00 it will be delivered within 24 hours. if it sent to us after 14:00 delivery will be within 24 hours.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.