Co Trusted Customer sądzi o Voyager Insurance Services:
Excellent service by Voyager Insurance Services
Thanks for the quick and easy service!
0
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TC
Trusted Customer
Javea, Spain
9 years ago
Co Trusted Customer sądzi o Voyager Insurance Services:
Arranging the insurance was easy enough, once I'd worked out that your "Get...
Arranging the insurance was easy enough, once I'd worked out that your "Get Quote" buttons didn't work by left-clicking the mouse, but only by right-clicking and choosing "Open Link In New Tab". Most...
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Customer Services Team
Voyager Insurance Services
9 years ago
Hi there,
Thank you for taking the time to leave feedback.
We are sorry to hear that you experienced problems when purchasing your policy online. We are always working towards improving our service and as such would like to hear more from you, if you have the time.
If you would be happy to send us further information regarding the web browser and website address that you were using, please send these details to enquiries@voyagerins.com. We will be investigating this further to ensure it does not happen again to our future customers.
We are happy to hear that you were able to purchase your travel policy in the end and look forward to hearing from you, The Voyager Team
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Wiarygodny klient
9 years ago
Price difference with no changes
I was give quote of 78.63 with an optional extra of 7. I called two days later to remove the aforemetioned optional extra and was given an altogether new quote of 61.63. The gentlemen I spoke to said...
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EC
Voyager Insurance Services
9 years ago
Hi there,
Thank you for taking time to leave feedback.
I can confirm that our Customer Services Team are currently investigating this further, to ensure that it does not happen again. It is a rare occurrence that something like this should happen, but we are determined to not repeat this mistake again. We sincerely apologise for any confusion or inconvenience caused.
We are pleased to hear that Charlie was able to help you with a new quote and we wish you a wonderful trip!
All the best,
The Voyager Team
Wiarygodny klient
9 years ago
I must admit to being a little nervous that I will not be sufficinetly covered whilst abroad.
EC
Voyager Insurance Services
9 years ago
Hi there,
Our Customer Service Team Leader named Charlie has tried to give you a call to talk through your policy with you, but was unfortunately unable to get through.
If you still have any questions regarding your policy, we would love to discuss this further and check that your policy does indeed meet your needs.
If it is more convenient that telephone, we can also be contacted by enquiries@voyagerins.com
We look forward to hearing from you, The Voyager Team
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Wiarygodny klient
9 years ago
Excellent service by Voyager Insurance Services
The consultant on the phone was clear and thorough.
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Wiarygodny klient
9 years ago
The service was fantastic. Sorted out the insurance within minuets. Will ...
The service was fantastic. Sorted out the insurance within minuets. Will highly recommend. Will look to use when my yearly expires.
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Trusted Customer
9 years ago
Co Trusted Customer sądzi o Voyager Insurance Services:
Excellent service by Voyager Insurance Services
Good
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Trusted Customer
Hungary
9 years ago
Co Trusted Customer sądzi o Voyager Insurance Services:
Great value, good level of cover.
Very clear information on the website and it was easy to use. Great value cover.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Thank you for taking the time to leave feedback.
We are sorry to hear that you experienced problems when purchasing your policy online. We are always working towards improving our service and as such would like to hear more from you, if you have the time.
If you would be happy to send us further information regarding the web browser and website address that you were using, please send these details to enquiries@voyagerins.com. We will be investigating this further to ensure it does not happen again to our future customers.
We are happy to hear that you were able to purchase your travel policy in the end and look forward to hearing from you,
The Voyager Team