Merchant Logo

Recenzje sprzedawcy Viator

Ocena klientów
Doskonale

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Obsługa
4.6
/5

5

4

3

2

1

5,028

677

116

85

367

6,273

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 40,244
Wiarygodny klient
6 hours ago
Data zakupu: 23/06/2025
You need a Biglietto for each person!!!
All good except they only sent me one Biglietto when I should have had 2. Made it difficult to get in!!!!!! The guide was good.
Merchant Logo
Viator Customer Relations
Viator
5 hours ago
Hi, Thank you for sharing your experience regarding the tour. We regret to hear about the challenges you faced and would appreciate the opportunity to assist you further. Please send us a direct message with your booking details, email us at customer.care@viator.com or call us at +1 855 275 5071 (Toll Free; within US only) so we can review the situation and work towards a resolution. We value your feedback and are here to help. Best regards, Andrea
Wiarygodny klient
6 hours ago
Data zakupu: 23/06/2025
Not worth the hassle
I bought the voucher and then went to pick it up and the place had shut down for 2 hours for lunch. The company had emailed me to tell me where to pick up the voucher but not that they were closing...

Pokaż wszystkie
Merchant Logo
Viator Customer Relations
Viator
5 hours ago
Hi, We’re really sorry to hear that you feel this way. We want to assure you that we take all feedback seriously and aim to be as transparent as possible in our replies. We’d love the chance to address any specific concerns you have. Could you send us a direct message with more details so we can assist you further and clarify any misunderstandings? Thank you for reaching out. We’re here to help. Best regards, Andrea
AH
Ahmed
Virginia USA
6 hours ago
Data zakupu: 23/06/2025
Co Ahmed sądzi o Viator:
Sunshine 🌞☀️
Smooth ride with English announcements & commentaries.
AM
Anna Misley
Los Angeles
6 hours ago
Data zakupu: 23/06/2025
Co Anna Misley sądzi o Viator:
Worst UI ever
It redirects you 10 times, you can’t find your ticket and it’s not intuitive. Worst UI ever!
Merchant Logo
Viator Customer Relations
Viator
5 hours ago
Hi Anna, We’re really sorry to hear that you feel this way. We want to assure you that we take all feedback seriously and aim to be as transparent as possible in our replies. We’d love the chance to address any specific concerns you have. Could you send us a direct message with more details so we can assist you further and clarify any misunderstandings? Thank you for reaching out. We’re here to help. Best regards, Graciela
DR
Donna Roth
6 hours ago
Data zakupu: 23/06/2025
Wiarygodny klient
7 hours ago
Data zakupu: 10/06/2025
WT
Wayne Thomson
Basingstoke
8 hours ago
Data zakupu: 21/06/2025
Co Wayne Thomson sądzi o Viator:
June trip
Great day out didn’t expect much but was amazed by how we where looked after and the bbq was delicious you couldn’t of asked for better well worth the money
AL
Ashraf Luca
9 hours ago
Data zakupu: 22/06/2025
RB
Rodney Berry
Melbourne
16 hours ago
Data zakupu: 21/06/2025
Co Rodney Berry sądzi o Viator:
Easy to use and reliable.
An extremely easy service to use. They provide quite a number of different options in terms of tours and experiences to select from. Free cancellation is also a handy option when things start to go...

Pokaż wszystkie
Wiarygodny klient
17 hours ago
Data zakupu: 21/06/2025
Great tour and booking experience!
Helpful agent and easy booking, thanks so much! I was reassured that my father could do the bus tour from the lower deck of the bus. We really enjoyed this bus tour of London, and the service agent...

Pokaż wszystkie
Informacje o Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
Pokaż wszystkie
400 First Avenue, Needham, Massachusetts, 02494, United States
Award

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Dlaczego warto ufać recenzjom na Feefo?

Informacje o Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.