W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Timbuktu Travel | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/timbuktu-travel | Feefo

Wyświetlono wszystkie recenzje: 1,096

Josh

Zweryfikowano przez Feefo

8 years ago

Co Josh sądzi o Timbuktu Travel:

Timbuktu was amazing!!

Timbuktu was invaluable in planning my trip to South Africa. The online interface helped to visualize the whole trip, and Johnny was awesome in providing tons of local know-how. We hit four different...

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Georgie

Timbuktu Travel

8 years ago

Hi Josh,

Thank you for taking the time to leave your review, Johnny and the team are thrilled you enjoyed the online interface and the trip exceeded expectations.
All the best, Georgie and the Timbuktu Team

Recenzje produktów

Data zakupu: 21/11/2017

Zachary Zimmer

Zweryfikowano przez Feefo

8 years ago

Co Zachary Zimmer sądzi o Timbuktu Travel:

Great job Kat at Timbuktu

I received very thoughtful and attentive service from Kat at Timbuktu. She was readily available to answer questions and provided sound advice on my travel plans. The idea to do gorilla tracking in...

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Georgie

Timbuktu Travel

8 years ago

Hi Zachary,
Kat and the team are so pleased you had a lovely experience booking with us and such a great time seeing the gorillas in the DRC. Thank you for taking the time to leave your review, we appreciate it!
All the best

Georgie and the Timbuktu Team

Recenzje produktów

Data zakupu: 10/11/2017

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Fantastic trip

Superbly organised trip with great advice from our consultant. We had a wonderful week with great sightings of animals. Camps were terrific.

Georgie

Timbuktu Travel

8 years ago

Hi Gwyneth, thank you for taking the time to leave your review, we really appreciate it! Joanna and the team are thrilled you enjoyed the experience of booking with us and that you had a wonderful time.

All the best

Georgie and the Timbuktu Team

Recenzje produktów

Data zakupu: 05/11/2017

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Patience, care and diligence. Key to a successful trip, all ticked off.

Having been concerned about why the holiday was working out less than some others we enquired with, all concerns were irrelevant, the service, patience, communication and end product were all...

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Georgie

Timbuktu Travel

8 years ago

Hi Jessica,
Thank you for taking the time to write your review, we really appreciate it. Joanna and the team are thrilled to hear you enjoyed the Timbuktu experience and that you would recommend us to those destined for a more adventurous country!
We wish you all the best,
Georgie and the Timbuktu team

Recenzje produktów

Data zakupu: 21/10/2017

Tom Aarvold

Zweryfikowano przez Feefo

8 years ago

Co Tom Aarvold sądzi o Timbuktu Travel:

Exceptional service and recommendations. This was our second trip with Timbuktu and already planning our third, can’t recommend highly enough.

Georgie

Timbuktu Travel

8 years ago

Hi Tom,

Thank you for taking the time to leave your review, we really appreciate it. We are thrilled to hear you enjoyed our service and recommendations and look forward to creating your 3rd trip together!

All the best,

Georgie and the Timbuktu Team

Recenzje produktów

Data zakupu: 15/10/2017

Simon Chapman

Zweryfikowano przez Feefo

8 years ago

Co Simon Chapman sądzi o Timbuktu Travel:

Perfecy

An excellent service helping us build our perfect safari and beach holiday. Thank you. Would definitely recommend and use again. Can’t wait to set off on our trip.

Georgie

Timbuktu Travel

8 years ago

Hi Simon,

We really appreciate you taking the time to leave your review, Kat and the team are so pleased you enjoyed the experience of building your perfect safari and beach holiday!

All the best

Georgie and the Timbuktu team

Data zakupu: 23/10/2017

Jessica Kitson

Zweryfikowano przez Feefo

Nova Scotia

8 years ago

Co Jessica Kitson sądzi o Timbuktu Travel:

Amazing Service

Joanna was amazing! I can't tell you how many questions I asked and she always replied promptly and with a few different options. We are so excited for our trip and Joanna made it so simple to plan....

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Georgie

Timbuktu Travel

8 years ago

Hi Jessica,

Thank you for taking the time to leave your review, Joanna and the team are thrilled that you enjoyed the experience and the process of planning your trip was made simple.

All the best,

Georgie and the Timbuktu team

Data zakupu: 19/10/2017

Robin

Zweryfikowano przez Feefo

8 years ago

Co Robin sądzi o Timbuktu Travel:

Want the Trip of a Lifetime? Use Timbuktu Travel.

Timbuktu Travel is an incredible service. Joanna was able to craft the trip of a lifetime for my partner and I, and couldn’t have been more attentive, transparent, and patient throughout the entire...

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Georgie

Timbuktu Travel

8 years ago

Hi Robin, Joanna and the Timbuktu team are absolutely thrilled you enjoyed our service and your new-found addiction to adventure in Africa (which we all have here!) I really appreciate you taking the time to leave your review. All the best, Georgie

Recenzje produktów

Data zakupu: 01/10/2017

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Great experience, I can't wait for my holiday!

I had a great experience planning my holiday. I felt like I could put out all of my ideas about places to go and activities to book along with my price point (the tough part) and that there were a...

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Georgie

Timbuktu Travel

8 years ago

Hi Kathleen, we are delighted to hear you enjoyed planning your holiday with us! Thank you for taking the time to feedback, we really appreciate it! All the best, Georgie and the Timbuktu team

Data zakupu: 09/10/2017

Gloria

Zweryfikowano przez Feefo

8 years ago

Co Gloria sądzi o Timbuktu Travel:

First safari and it was amazing!!

Kat has been really helpful as we have asked her to answer about a million questions. This was our first safari so we didn't really know what to expect and Kat gave us really good advice.

Recenzje produktów

Data zakupu: 28/09/2017

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Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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Recenzje sprzedawcy Timbuktu Travel

The Clarendon Bantry BayWięcej recenzji tego produktu - (3)Wyświetl stronę produktuBeautiful hotel, fantastic staff/service

Franschhoek Country House & VillasWięcej recenzji tego produktu - (2)Wyświetl stronę produktu

Birkenhead HouseWięcej recenzji tego produktu - (2)Wyświetl stronę produktuThis hotel is absolutely amazing. The views, rooms, staff, and service were top notch. If you are in Hermanus, staying here is a must.

Inyati Game LodgeWięcej recenzji tego produktu - (1)Wyświetl stronę produktu

Mikeno LodgeWięcej recenzji tego produktu - (1)Wyświetl stronę produktuFabulous place. Magical.

Nyiragongo Volcano-Summit SheltersWięcej recenzji tego produktu - (1)Wyświetl stronę produktuIt's not the Ritz, but the view is something that has to be seen to be appreciated.

Pioneer Lodge & CampWięcej recenzji tego produktu - (3)Wyświetl stronę produktuGood stop for an overnight stay. Quite close to airport. Good accommodation with good service.

Luangwa River CampWięcej recenzji tego produktu - (2)Wyświetl stronę produktuFantastic. The rooms were very comfortable . Beds and showers both good. Staff were wonderful. Food was way beyond what one would expect in a bush Camp. Our host was exceptional - friendly and...Przeczytaj więcej

Cormoran LodgeWięcej recenzji tego produktu - (1)Wyświetl stronę produktuIncredible views, service was good and location peaceful. We were lucky enough to have the cabin/room that afforded views north to Nyiragongo volcano, and across Lake Kivu. Could've sat for hours on...Przeczytaj więcej

Kibumba CampWięcej recenzji tego produktu - (1)Wyświetl stronę produktuClemence and her team deserve commendation, having only recently opened in a remote location, it was absolutely brilliant. Jess described it as a smart tented camp. Again the view from the bar area...Przeczytaj więcej

Polana Serena HotelWięcej recenzji tego produktu - (3)Wyświetl stronę produktu

Casa na PraiaWięcej recenzji tego produktu - (1)Wyświetl stronę produktu

Situ Island ResortWięcej recenzji tego produktu - (1)Wyświetl stronę produktu

Farm 215Więcej recenzji tego produktu - (1)Wyświetl stronę produktuA serene, secluded gem. It truly is a ‘retreat’ and not a typical form of accommodation. We wish we could have stayed an extra week here, relaxing in the breathtaking suites and hiking the trails.

Green Mountain HotelWięcej recenzji tego produktu - (1)Wyświetl stronę produktuCheap which is what we needed but some improvements are required such as customer service. The majority of the stuff is not really friendly/ welcoming. The shower pressure is none existent and the...Przeczytaj więcej

Tloma LodgeWięcej recenzji tego produktu - (3)Wyświetl stronę produktuThe lodge is beautiful and so isn't the room. My only regret is not staying there for more than one night!

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?