W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Timbuktu | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/timbuktu-travel | Feefo

Wyświetlono wszystkie recenzje: 978

Brian McGarry

7 hours ago

Data zakupu: 13/06/2025

Co Brian McGarry sądzi o Timbuktu:

Working with Jenna to plan our family safari in Kenya was stress-free and perfect. She thought of every detail including what’s important to the adults as well as our twelve year old son. She...

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Daniel

Timbuktu

20 minutes ago

Hi Brian, Thank you very much for such a fantastic review. Jenna and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you and your family had such a good time in Kenya. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenzje produktów

Wiarygodny klient

1 day ago

Data zakupu: 23/05/2025

Daniel

Timbuktu

1 day ago

Hi there, Thank you very much for such a fantastic review. Tessa and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Kenya. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenzje produktów

Wiarygodny klient

3 days ago

Data zakupu: 02/06/2025

Magadigadi & the Wonders of the Delta + South Africa's rhinos = Amazing!

I can't say enough good things about Timbuktu! Meg, our travel & Africa specialist is the best! She meets with us (more than once), listens to what we want, gives us sound advice and alleviates any...

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Daniel

Timbuktu

1 day ago

Hi there, Thank you very much for such a fantastic review! Meg, Millie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenzje produktów

Josephine

London

6 days ago

Data zakupu: 03/03/2026

Co Josephine sądzi o Timbuktu:

Nothing is too much trouble

Carola paid great attention to our brief and curated the most wonderful trip for us. When I needed to alter a couple of her suggestions she came back very quickly with other fantastic options. Can't...

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Daniel

Timbuktu

4 days ago

Hi Josephine, Thank you very much for such a fantastic review! Carola and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Dave Slobodinsky

7 days ago

Data zakupu: 30/05/2025

Wiarygodny klient

11 days ago

Data zakupu: 27/05/2025

Daniel

Timbuktu

4 days ago

Hi There, Thank you very much for such a fantastic review. Tessa and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Botswana. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenzje produktów

allyson orzechowski

12 days ago

Data zakupu: 30/05/2025

Daniel

Timbuktu

4 days ago

Hi Allyson, Thank you very much for such a fantastic review. Meagan and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Vietnam. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenzje produktów

SFinlay

Washington, DC

19 days ago

Data zakupu: 21/05/2025

Co SFinlay sądzi o Timbuktu:

Have already recommended Timbuktu to several friends

I'm not sure I understand the difference between this question and the previous. Kristin was amazing. Our plans started as a family trip for four but then became a trip for just my husband and me....

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Daniel

Timbuktu

18 days ago

Hi Susan, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenzje produktów

Kristin Parker

Manhattan, NYC

23 days ago

Data zakupu: 14/05/2025

Co Kristin Parker sądzi o Timbuktu:

Good flight and transfer planning in Madagascar

I definitely appreciated the booking of airplane flights and transfers within Madagascar. I could not have handled this alone. Since this was my first time to visit this country I relied heavily...

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Jonty Medcalf

Timbuktu

17 days ago

Hi Kristin, Thanks so much for taking the time to share your feedback, we really appreciate it. I know your travel specialist will also respond to you directly too on the points you have raised. Reading through the correspondence during the planning stages I was please to read how happy you were with the process and all the details Kevin worked through with you however I am sorry that you were unhappy with a couple of the elements of the trip. Given the relatively last minute nature of the trip some of the options chosen were the best available lodges at the time of booking. Anjajavy and Tsara Komba are some of our favourite properties in madagascar so I am glad you had great experiences at both of these. Regarding the last hotel and the poor experience there we'll be sure to avoid it again in the future. In closing thank you so much for travelling with us and for taking the time to share your feedback. We are always looking to improve what we do and your feedback certainly helps us with that. Kind regards, Jonty Medcalf Head of Sales

Recenzje produktów

Cesar Arellano

Virginia, USA

24 days ago

Data zakupu: 21/05/2025

Co Cesar Arellano sądzi o Timbuktu:

Amazing South African Experience with Timbuktu!!!!!!

Excellent service, attention to detail and Timbuktu listens to their customers.

Daniel

Timbuktu

22 days ago

Hi Cesar, Thank you very much for such a fantastic review. Tessa and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Recenzje produktów

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Informacje o Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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Recenzje sprzedawcy Timbuktu

Karen Blixen Coffee Garden & CottagesWięcej recenzji tego produktu - (2)Wyświetl stronę produktu

&Beyond Kichwa Tembo Tented CampWięcej recenzji tego produktu - (13)Wyświetl stronę produktuWonderful property, excellent staff and great activities for children

Sanctuary TambarareWięcej recenzji tego produktu - (2)Wyświetl stronę produktuThe best staff and a beautiful property. They surprised us at check-out with a tree planted on the property in our name!

Lewa HouseWięcej recenzji tego produktu - (2)Wyświetl stronę produktuUnique property that was beautiful with a wonderful staff. Everything was great!

Karen Blixen Coffee Garden & CottagesWięcej recenzji tego produktu - (2)Wyświetl stronę produktu

Tortilis CampWięcej recenzji tego produktu - (5)Wyświetl stronę produktuEverything was amazing - game drives, food, tent, staff!

&Beyond Kichwa Tembo Tented CampWięcej recenzji tego produktu - (13)Wyświetl stronę produktuWe had an amazing stay! Staff was wonderful, tents were so comfortable, food was great. Our safari guide Zach went above and beyond and was outstanding!

Four Points Sheraton NairobiWięcej recenzji tego produktu - (14)Wyświetl stronę produktu

Your booking experience with TimbuktuWięcej recenzji tego produktu - (1)Wyświetl stronę produktuGreat experience. So helpful and really listened to create the ideal trip for us!

Camp KalahariWięcej recenzji tego produktu - (2)Wyświetl stronę produktuAccommodations, camp and staff were wonderful. Meerkat and walk with the bushman were great experiences. Not tons to do or see - recommend 2 nights max.

Kwara CampWięcej recenzji tego produktu - (2)Wyświetl stronę produktuCamp Kwara was remarkable! The food, the accommodations, the staff, the wildlife and water influence, the activities were all simply amazing! Flew in by charter and out by helicopter - a can't miss...Pokaż wszystkie

City Lodge OR Tambo AirportWięcej recenzji tego produktu - (28)Wyświetl stronę produktuClean, convenient, and excellent staff!

Chobe Elephant CampWięcej recenzji tego produktu - (7)Wyświetl stronę produktuEngaging staff, numerous opportunities for animal sitings, comfortable accommodations.

Kwando Splash CampWięcej recenzji tego produktu - (2)Wyświetl stronę produktuComfortable accommodations, fantastic game drives, beautiful setting, attentive and engaging staff.

Machaba CampWięcej recenzji tego produktu - (3)Wyświetl stronę produktuComfortable camp, helpful and friendly staff, wonderful opportunities for animal viewing.

Your booking experience with TimbuktuWięcej recenzji tego produktu - (1)Wyświetl stronę produktuAttentive to interests and requests, terrific follow through, organized and planned a fantastic experience!

The Oriental Jade Hotel & SpaWięcej recenzji tego produktu - (2)Wyświetl stronę produktuLoved the extensive breakfast buffet

Emperor CruiseWięcej recenzji tego produktu - (2)Wyświetl stronę produktuStaff were very kind and eager to please. Food was mediocre. We felt the excursion to the village was a bit too long.Unfortunately the Shower drain backed up with every shower, plus cockroach type...Pokaż wszystkie

Four Seasons Resort : The Nam HaiWięcej recenzji tego produktu - (2)Wyświetl stronę produktuExcellent hotel. Service was top notch. The villas are beautiful. The pool was gorgeous. Can’t say enough good things about this property

Your booking experience with TimbuktuWięcej recenzji tego produktu - (1)Wyświetl stronę produktuMeg did a great job with planning our trip. Everything went off without a hitch. We would definately use Timbuktu in the future.

nThambo Tree CampWięcej recenzji tego produktu - (13)Wyświetl stronę produktuFANTASTIC! What a lovely and quiet place. The staff, all of them, could not have been better. nThambo is perfect and "just so". I appreciated that they don't have the extra amenities (like a spa)...Pokaż wszystkie

Nut Grove Boutique HotelWięcej recenzji tego produktu - (1)Wyświetl stronę produktuLovely hotel. We were only there for a brief overnight but would have loved to stay longer. Grounds are beautiful and the food was very good.

Walkers BeachWięcej recenzji tego produktu - (1)Wyświetl stronę produktuFABULOUS! Cannot say enough about Sindi, Jayne and Maya and the staff we didn't get to see. This property is refined elegance and is "just so". They don't make a big fuss about you like at the Four...Pokaż wszystkie

Cloud 9 Boutique HotelWięcej recenzji tego produktu - (3)Wyświetl stronę produktuI'd say this hotel is "nice enough/fine". Hot and cold water were not balanced and very temperamental. We were in room 41 which looks out into a courtyard. There was lots of noise from a local bar...Pokaż wszystkie

Nosy MangaWięcej recenzji tego produktu - (1)Wyświetl stronę produktuThis is convenient as a transfer hotel when intra-country plane travel necessitates because it is only a short drive to the airport. The hotel has nice amenities, including a rooftop swimming pool /...Pokaż wszystkie

Anjajavy Le LodgeWięcej recenzji tego produktu - (2)Wyświetl stronę produktuEvery aspect of this lodge is exquisite. I stayed here for 4 nights and could have enjoyed a longer visit. The staff is wonderful, quietly providing every service and need to make guests relax. My...Pokaż wszystkie

Le Relais de MantadiaWięcej recenzji tego produktu - (2)Wyświetl stronę produktuThe rooms here are spartan with very little charm though they do have all amenities. The breakfasts provide variety and are good, but lunch and dinner menus are disappointing. I may have enjoyed my...Pokaż wszystkie

Côte Ouest PalissandreWięcej recenzji tego produktu - (3)Wyświetl stronę produktuI did not stay here. I stayed at Tsara Komba.

Le Relais du KirindyWięcej recenzji tego produktu - (1)Wyświetl stronę produktuI never stayed here.

City Lodge OR Tambo AirportWięcej recenzji tego produktu - (28)Wyświetl stronę produktuNice clean and basic hotel walking distance from JNB.

Simbavati River LodgeWięcej recenzji tego produktu - (7)Wyświetl stronę produktuCheck-in process was great. Excellent customer service, staff had great attention to detail, remembering our names, food preferences and overall friendliness. Game drivers were incredible and again...Pokaż wszystkie

Welgelegen HouseWięcej recenzji tego produktu - (21)Wyświetl stronę produktuRoom was clean and location was close to nearby restaurants. We had a room on the first floor, and because it is an old house, the floors creaked and we could hear upstairs neighbors and people in...Pokaż wszystkie

Clouds EstateWięcej recenzji tego produktu - (1)Wyświetl stronę produktuLOVED this place. When we arrived, the staff took us outside and served some bubbly and snacks while they got us checked in. Nice touch. The room has a spectacular views of mountains and vineyards....Pokaż wszystkie

La Fontaine FranschhoekWięcej recenzji tego produktu - (10)Wyświetl stronę produktuRoom ready upon early arrival. They had great attention to detail throughout our stay. Centrally located to shops, restaurants and the downtown area, all walkable. Breakfast was good.

Schulphoek Seafront GuesthouseWięcej recenzji tego produktu - (2)Wyświetl stronę produktuGreat view!!!!! Very clean and staff very friendly. Not the best location to walk into town, however they provided a shuttle to the town of Hermanus where there were restaurants and shops.

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