W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Thompson & Morgan | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/thompson-morgan | Feefo

Wyświetlono wszystkie recenzje: 112,378

Wiarygodny klient

8 years ago

Data zakupu: 11/07/2017

Dead clematis

The plants (clematis) died within a week, even though I had planted them in high quality compost within 1 hour of receiving them Watered properly regularly every day with rain water from a water...

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Ryan B

Thompson & Morgan

8 years ago

I am so sorry to hear that this has happened, I can appreciate how disappointing this can be. I have arranged for some replacement plants to be sent to you as soon as they are ready again this month. Please do get back in touch if there is anything further I can help with. Kind regards, Ryan

Recenzje produktów

rod eldridge

8 years ago

Data zakupu: 11/07/2017

Co rod eldridge sądzi o Thompson & Morgan:

disappointed

plants arrived in a poor condition but compensation was paid.

Ryan B

Thompson & Morgan

8 years ago

I am sorry to hear that this has happened, although I am glad that our customer service team was able to help you with this. Thank you for your feedback, this is greatly appreciated. Kind regards, Ryan

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 11/07/2017

Wouldnt use again. Awful packing. bone dry limp plants. expensive.

terrible packing,plant was squashed into a box much too small for it. was bone dry, broken and very limp when arrived plant. expensive for what you get, can buy much cheaper locally. they sent a...

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Ryan B

Thompson & Morgan

8 years ago

Thanks for your feedback, I am very sorry to hear that your plants did not arrive in great condition. This is not what we would expect our customers to receive. Your comments are very much appreciated as this will help us look further in to what has gone wrong. Kind regards, Ryan

Recenzje produktów

Anne Johnson

8 years ago

Data zakupu: 07/07/2017

Co Anne Johnson sądzi o Thompson & Morgan:

Excellent

Good quality and all growing well.excellent

Faye

Thompson & Morgan

8 years ago

Fabulous, i'm sure they will give you much pleasure :) ~ Regards Faye

Steve

Thompson & Morgan

8 years ago

Thank you for taking time out of your day to write us a review. We pride ourselves in sending out excellent quality plants. Best of luck on your gardening endeavours. Steve

Samantha Trinder

8 years ago

Data zakupu: 11/07/2017

Co Samantha Trinder sądzi o Thompson & Morgan:

Great service and great plants!

Excellent service! Plants arrived promptly and was packaged well so that the plants were secure and well when opened.

Steve

Thompson & Morgan

8 years ago

Thank you for the review we design and test our packaging to ensure that it can withstand the journey to our customers. Best of luck on your gardening endeavours, Steve

Recenzje produktów

Alan Day

8 years ago

Data zakupu: 07/07/2017

Co Alan Day sądzi o Thompson & Morgan:

has usual 1st class.. but carrier stood box on end tho the box was clearly marked lay flat.but was very well packed and plants ok.

Steve

Thompson & Morgan

8 years ago

Thank you for the review, I will pass your comments on to our delivery team to trty and ensure that this doesn't happen again. Glad that the packaging helped your plants arrive in good condition :) Steve

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 11/07/2017

The plant we ordered arrived in good condition

Steve

Thompson & Morgan

8 years ago

Thank you for your kind comments. We strive to send out only the best quality plants for our customers to keep up our 100% customer satisfaction guarantee. Regards, Steve

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 11/07/2017

Top quality plants

Always kept notified about order. Excellent quality plants.

Steve

Thompson & Morgan

8 years ago

Thanks for your comments. We strive to keep customers informed about the status of their delivery, happy gardening. Regards, Steve

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 11/07/2017

Fast service plants well packed

Quick service well packed plants

Steve

Thompson & Morgan

8 years ago

Thank you for taking the time to write us a review. We strive to provide a top quality service with top quality products. Best of luck on your gardening endeavours, Steve

Recenzje produktów

dave armstrong

Wiltshire

8 years ago

Data zakupu: 07/07/2017

Co dave armstrong sądzi o Thompson & Morgan:

Quick

Quick delivery exactly as described, though rewards never seem to work

Steve

Thompson & Morgan

8 years ago

Thank you for your review, we are pleased that you are happy with our service. If you do encounter any difficulty's then do get in contact and we will be more than happy to help. Regards, Steve :)

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Informacje o Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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Recenzje sprzedawcy Thompson & Morgan

Clematis New LoveWięcej recenzji tego produktu - (76)Wyświetl stronę produktuClematis died within a few days of receipt, inspite of proper care.

36 FREE PerennialsWięcej recenzji tego produktu - (164)Wyświetl stronę produktunearly all dead on arrival

Rudbeckia fulgida Early Bird GoldWięcej recenzji tego produktu - (7)Wyświetl stronę produktuplant was very dry and much smaller than i expected. planted but not doing much. very expensive for what you get

Strawberry Just Add CreamtradeWięcej recenzji tego produktu - (33)Wyświetl stronę produktuPlants arrived safely and were well packaged. They are now planted out and I hope to see lots of lovely strawberries next year!

Busy Lizzie Divine Mixed New Guinea Garden ReadyWięcej recenzji tego produktu - (110)Wyświetl stronę produktu

Deutzia x hybrida Strawberry FieldsWięcej recenzji tego produktu - (1)Wyświetl stronę produktu

Green Houseplants TrioWięcej recenzji tego produktu - (16)Wyświetl stronę produktuNice variety. All very healthy and good size

Busy Lizzie Divine Mixed New Guinea Garden ReadyWięcej recenzji tego produktu - (110)Wyświetl stronę produktu

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (52)Wyświetl stronę produktuGood plants ready to plant

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?