W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Thompson & Morgan | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/thompson-morgan | Feefo

Wyświetlono wszystkie recenzje: 112,182

Wiarygodny klient

8 years ago

Data zakupu: 11/07/2017

Most of order unavailable after placing

Most of my order was not fulfilled as after I had ordered and paid you were unable to source the plants I had ordered. Out of 7 items I only received 2. Given this I would not have chosen to order...

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Ryan B

Thompson & Morgan

8 years ago

I am very sorry to hear, I appreciate how disappointing it must be when items do become unavailable after ordering. I will be sure to pass your feedback along to have a look in to it. Kind regards, Ryan

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 07/07/2017

every thing was great. Plants arrived earlier than stated all in very good condition. made a lovly display when set out in my pots.

Ryan B

Thompson & Morgan

8 years ago

Glad to hear that you are happy with everything, I bet they are looking lovely! Kind regards, Ryan

Recenzje produktów

David Valentine

8 years ago

Data zakupu: 11/07/2017

Co David Valentine sądzi o Thompson & Morgan:

Unfortunately I only received one of the selection I had ordered

Ryan B

Thompson & Morgan

8 years ago

I am very sorry to hear that this has happened, I appreciate how disappointing this must have been. We do appreciate your feedback, and I will be sure that this is passed on. Kind regards, Ryan

Recenzje produktów

Alan Bridge

8 years ago

Data zakupu: 11/07/2017

Co Alan Bridge sądzi o Thompson & Morgan:

Excellent service

Excellent service as usual. The goods arrived in good time and adequately packaged for such delicate items

Ryan B

Thompson & Morgan

8 years ago

Thank you so much, we appreciate your comments :) Kind regards, Ryan

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 11/07/2017

35 arrived, 11 survived. Not the best result!

Anne

Thompson & Morgan

8 years ago

Hi there, I'm so sorry that your Perennial collection arrived damaged. I have replaced your plants for September 2017 despatch. With your feedback we can improve our services and our high quality plants will arrive in perfect condition. Apologies for your disappointment. I'm confident that you'll be pleased with your replacements. Regards, Anne

Recenzje produktów

Wiarygodny klient

8 years ago

Data zakupu: 11/07/2017

Plants arrived in very poor condition. Only two seemed salvagable. I meant to take a photo but havent worked out how to transfer pictures from my mobile phone yet. Very disappointed since we had...

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Anne

Thompson & Morgan

8 years ago

Hi there, I'm sorry that your penstemon arrived damaged. I'm glad that with your tlc two have survived. I have replaced the collection for you for despatch by the end of September 2017 as they should have arrived in perfect condition. With your feedback we can improve our services and it would have helped us with our investigations if you'd been able to send photos. Apologies for the disappointment caused. I'm confident you'll be pleased with your replacements. Regards, Anne

Recenzje produktów

GEORGE BURGESS

8 years ago

Data zakupu: 07/07/2017

Co GEORGE BURGESS sądzi o Thompson & Morgan:

Good quality and price

Good quality good price.Only fault it got delivered unexpectedly as the tracking update that it would be delivered came afaftetwar but luckily i was in by chance.

Ryan B

Thompson & Morgan

8 years ago

Thank you for your review, I am sorry to hear that your order was delivered unexpectedly, I will have a look in to this. I am glad to hear that your items did arrive safely despite this. Kind regards, Ryan

Recenzje produktów

Diane Atkinson

Barnsley

8 years ago

Data zakupu: 11/07/2017

Co Diane Atkinson sądzi o Thompson & Morgan:

Yes.the trees were bought as a gift for my brother in law John.i think he is pleased with them

Ryan B

Thompson & Morgan

8 years ago

Thank you for the review, I am glad to hear that your Brother in Law is happy with the trees :) Kind regards, Ryan

Recenzje produktów

Steven Robinson

8 years ago

Data zakupu: 11/07/2017

Co Steven Robinson sądzi o Thompson & Morgan:

Disappointing product that does not work.

My perrenial pugs arrived after five days in the post. 3/4 were dead. The rest perished within 24 hours of potting. Not possible to identify individual plants. Packet contained £5 gift voucher as an...

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Ryan B

Thompson & Morgan

8 years ago

Thank you for your review. I am sorry to hear of your disappointment with your order, and that your replacements have not arrived as yet. I have sent you an email with some further information. Kind regards, Ryan

Recenzje produktów

Kevin Collins

8 years ago

Data zakupu: 07/07/2017

Co Kevin Collins sądzi o Thompson & Morgan:

Great price

Great end to end delivery time.

Ryan B

Thompson & Morgan

8 years ago

Thank you for your positive comments, we do appreciate it. Kind regards, Ryan

Recenzje produktów

Nie masz jeszcze zaproszenia do recenzowania?

Informacje o Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

Feefo Trusted Service Awards

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Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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Recenzje sprzedawcy Thompson & Morgan

Verbena Union Jack Mixed Garden ReadyWięcej recenzji tego produktu - (53)Wyświetl stronę produktuOrder cancelled by Thompson and Morgan

Ageratum houstonianum Blue Danube Garden ReadyWięcej recenzji tego produktu - (15)Wyświetl stronę produktuOrder cancelled by Thompson and Morgan

Begonia Non-Stop Mixed Garden ReadyWięcej recenzji tego produktu - (33)Wyświetl stronę produktuOrder cancelled by Thompson and Morgan

Phlox Collection CreepingWięcej recenzji tego produktu - (4)Wyświetl stronę produktuGood quality plants received but haven't progressed much

Busy Lizzie Divine Mixed New Guinea Garden ReadyWięcej recenzji tego produktu - (110)Wyświetl stronę produktuOrder cancelled by Thompson and Morgan

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (52)Wyświetl stronę produktuOrder cancelled by Thompson and Morgan

Dianthus Plant Lucky DipWięcej recenzji tego produktu - (99)Wyświetl stronę produktuVery small cut back shoots that are yet to grow

Busy Lizzie Divine Mixed New Guinea Garden ReadyWięcej recenzji tego produktu - (110)Wyświetl stronę produktu

Rudbeckia hirta Cherokee Sunset Garden ReadyWięcej recenzji tego produktu - (6)Wyświetl stronę produktudid not receive the plants I ordered

Zinnia x hybrida Profusion Orange Garden ReadyWięcej recenzji tego produktu - (11)Wyświetl stronę produktudid not receive the plants I ordered

Geranium Best Red F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (29)Wyświetl stronę produktuArrived and although messy box they were ok

Gaillardia Arizona Sun Garden ReadyWięcej recenzji tego produktu - (7)Wyświetl stronę produktudid not receive the plants I ordered

Geranium Jackpot Mixed F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (87)Wyświetl stronę produktuThese were all substantial sized plants and all appear to be healthy and thriving

36 FREE PerennialsWięcej recenzji tego produktu - (164)Wyświetl stronę produktu35, arrived, 11 survived, not the best result.!

Penstemon Ice Cream CollectionWięcej recenzji tego produktu - (330)Wyświetl stronę produktuAs above, arrived in poor condition.

Busy Lizzie Divine Mixed New Guinea Garden ReadyWięcej recenzji tego produktu - (110)Wyświetl stronę produktu

Citrus Tree CollectionWięcej recenzji tego produktu - (121)Wyświetl stronę produktuPlants planted but not established yet at my sister's home

36 FREE PerennialsWięcej recenzji tego produktu - (164)Wyświetl stronę produktuMost were DOA the rest were dead within 24 hours of potting.

Busy Lizzie Divine Mixed New Guinea Garden ReadyWięcej recenzji tego produktu - (110)Wyświetl stronę produktuOver all very pleased. Fast delivery

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?