W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy ROL Cruise | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 25,540

Wiarygodny klient

Zweryfikowano przez Feefo

8 days ago

90% perfect.

Very good on the phone but the receipt for my deposit was not sent to my e-mail address that I confirmed. It was sent to my partners e-mail address which did not cause any problems.

Megan Hammond

ROL Cruise

7 days ago

Thank you for taking the time to leave a review. We can confirm that your email address has now been updated as the primary contact email, and all future correspondence will be sent directly to you. We apologise for any inconvenience this may have caused and appreciate your patience while we resolved the matter. We hope you are looking forward to your upcoming cruise. Should you require any further assistance, please do not hesitate to get in touch. Kind regards, the ROL Cruise Team

Ruth Wasson

Zweryfikowano przez Feefo

GBR

8 days ago

Co Ruth Wasson sądzi o ROL Cruise:

Easy booking with Ollie

Excellent advice and help from Ollie. He answered all my questions, took into account our specific requirements, and explained everything clearly. He made the booking process simple and problem...

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Megan Hammond

ROL Cruise

7 days ago

Thank you for your amazing review, we are so pleased to hear that Ollie was able to assist you with your booking and provided excellent advice. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carol

Zweryfikowano przez Feefo

GBR

8 days ago

Co Carol sądzi o ROL Cruise:

Booking next year

Very friendly, very helpful

Megan Hammond

ROL Cruise

7 days ago

Thank you for your review, we are so pleased to hear that the agent was very friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Doriana Collins

Zweryfikowano przez Feefo

GBR

8 days ago

Co Doriana Collins sądzi o ROL Cruise:

Excellent experience

Excellent service The gentleman who booked the tour for me was very knowledgeable and nice and answered all my questions It was a pleasure talking to him

Megan Hammond

ROL Cruise

7 days ago

Thank you for your review, we are thrilled to hear that the service was excellent and the agent was very knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Little

Zweryfikowano przez Feefo

GBR

8 days ago

Co John Little sądzi o ROL Cruise:

very helpful and knowledgeable

Megan Hammond

ROL Cruise

7 days ago

Thank you for your review, we are thrilled to hear that the agent was very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

9 days ago

Good providing my message gets passed on.

Megan Hammond

ROL Cruise

7 days ago

Thank you for your 4-star review, we are pleased to hear that the agent was able to assist with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

William Stracy

Zweryfikowano przez Feefo

GBR

10 days ago

Co William Stracy sądzi o ROL Cruise:

Great professional service,helpful knowledgeable team.8

Megan Hammond

ROL Cruise

9 days ago

Thank you for your review, we are so pleased to hear that you find our agents professional, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Linda Willard

Zweryfikowano przez Feefo

GBR

12 days ago

Co Linda Willard sądzi o ROL Cruise:

Excellent service, the person I spoke with over the phone was very helpful and made sure we received everything we were looking for

Megan Hammond

ROL Cruise

12 days ago

Thank you for your review, we are pleased to hear that the service was excellent and the agent was very helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

15 days ago

Very helpful and knowledgeable staff

Helpful and knowledgeable

Megan Hammond

ROL Cruise

14 days ago

Thank you for your review, we are delighted to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

15 days ago

Easy and helpful

Friendly and helpful. Made the booking process easy.

Megan Hammond

ROL Cruise

14 days ago

Thank you for your review, we are so pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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