W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy ROL Cruise | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 25,559

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Always a good experience with ROL

Always a positive experience booking a cruise with ROL. Darren understood that I had made my mind up which cruise I wanted to book for my birthday next year and gave me a very good price. The whole...

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Georgia

ROL Cruise

2 months ago

Thank you for your continued support and such a thoughtful review. We’re delighted to hear Darren provided you with a great price and understood exactly what you were looking for — especially for such a special birthday celebration. It’s wonderful to know you consistently enjoy our booking process, website and follow-up from our admin team. We truly appreciate your loyalty and look forward to helping you plan many more memorable cruises. – The ROL Cruise Team

Marilyn

Zweryfikowano przez Feefo

GBR

2 months ago

Co Marilyn sądzi o ROL Cruise:

Great service

Friendly, professional and efficient service. They put together a package so that we can relax and enjoy our trip without worrying. Great offers.

Georgia

ROL Cruise

2 months ago

Thank you for your lovely feedback. We’re so pleased to hear you found our service friendly, professional and efficient, and that your package allows you to relax and enjoy your trip with complete peace of mind. We’re delighted you’re happy with the offers too and look forward to assisting you again soon. – The ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Splendid service, fully recommend ROL, details explaine in fulld

Matthew was kind considerate and conscious of our needs and couldn't have been more helpful. He helped us find the right cruise for us as my husband has special needs due to his disability. I was...

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Georgia

ROL Cruise

2 months ago

Thank you for sharing such a heartfelt review. We’re truly pleased to hear that Matthew provided such kind, considerate and attentive service, taking the time to understand your needs and guide you through the process with care and clarity. It means a great deal to know he was able to put your mind at ease and help you find the right cruise. We hope you both have a wonderful and relaxing experience, and we’ll be here whenever you need us. – The ROL Cruise Team

Adrian Keach

Zweryfikowano przez Feefo

UZB

2 months ago

Co Adrian Keach sądzi o ROL Cruise:

Excellent

Excellent as always

Georgia

ROL Cruise

2 months ago

Thank you for your continued support. We’re delighted to hear your experience was excellent as always — it truly means a great deal to us. We look forward to assisting you again soon. – The ROL Cruise Team

Malcolm Taylor

Zweryfikowano przez Feefo

2 months ago

Co Malcolm Taylor sądzi o ROL Cruise:

Winter Escape

An excellent escape from the winter weather. Sunshine in the Caribbean was a great boost. All the travel arrangements worked well and we had a great cabin. Staff on board are smiling, helpful and...

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Georgia

ROL Cruise

2 months ago

Thank you for your kind review. We’re pleased to hear you enjoyed a welcome escape to the Caribbean and that your travel arrangements and accommodation met your expectations. It’s also great to know the on-board service contributed to such a positive experience. We look forward to assisting you again in the future. – The ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

3 months ago

Excellent Very knowledgeable, patient and kind.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that the agent was knowledgeable, patient and kind. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carole Clark

Zweryfikowano przez Feefo

GBR

3 months ago

Co Carole Clark sądzi o ROL Cruise:

Good service

Clear information and helpful

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the agent was clear and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

3 months ago

Happy cruires

Easy to get hold of , patient , undestanding,

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Wiarygodny klient

Zweryfikowano przez Feefo

3 months ago

All extremely good

We have. been with ROL for many years. All our dealings and queries with them over the years have been quickly and courteously dealt with. We find the Concierge Team very friendly and polite and it...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Murphy

Zweryfikowano przez Feefo

GBR

3 months ago

Co Janet Murphy sądzi o ROL Cruise:

Highly recommend ROL CRUISES

Just returned from another cruise booked with ROL CRUISES. Everything went fine. It was a hotel, flight and cruise package and all the arrangements were perfect. Just booked another cruise with them....

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your amazing review, we hope you are looking forward to your next holiday. We are delighted to hear that you would recommend us. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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